91% Of Businesses Think The Company's Star Rating Can Determine Whether They Win Or Lose A Potential Team Member

The 86% of companies doubt the integrity of online reviews. However, they understand the enormous impact user ratings have on their business. Undesirable customer or employee reviews can affect 90% of job seekers.

Source: Career Arc

US Consumers Consider "Product Performance" To Be The Most Valuable Information In Product Reviews

When individuals read reviews, they focus on different elements of the shopping experience. But according to online review stats, 60% of them are most thinking about the product's performance.

Customer satisfaction, product quality and quality with time are the next couple of factors to consider for more than 50% of USA consumers.

Source: Statista

53% Of Consumers Anticipate Companies To Respond Within A Week To Unfavorable Reviews

Online review statistics reveal that 63% of consumer reviews stay without a reaction. That's regrettable, since those businesses are losing customers that way.

Source: Review Trackers

Online Product Reviews About A Product Can Increase Its Conversion Rate By More Than 270 Percent

User review statistics reveal the purchase likelihood for a product with five reviews is 270 percent higher than the same item without reviews.

Source: Spiegel Research Center

15% Of Consumers Don't Trust Businesses With No Online Reviews

No trust means no interactions. 15 percent of possible consumers won't even think about doing business with a company they can't discover viewpoints about.

Source: Statuslabs

30% Of Clients Feel Positive About A Business Which Answers Online Reviews

Corresponding with your customers builds their trust. Even something easy like reacting to their remarks and reviews can make them feel valued.

As you may expect, customers who feel this way are happy to spend more money with a company.

Source: Statuslabs

Reviews Published On Twitter Can Improve Revenues By 6.46 Percent

Online review data show that reviews shared on Twitter, do more to grow sales than those on any other social media platform.

Source: Yotpo

One-half Of All Millennial's "Always" Check Out Online Reviews For Businesses

More youthful people understand the worth of being informed. User-generated material has an indisputable impact on customers.

They will understand what they've been missing out on if businesses stop to consider the power of consumer reviews over millennials. Older individuals are various though, only 6% of people aged 55 or older read reviews.

Source: Brightlocal

53 Percent Of Americans Consider Product Reviews And Ratings As The Most Crucial Part Of The Online Shopping Experience In 2018.

Today's shoppers are smart and want the best bang for their dollar. It's no wonder that they consider reading reviews as a big part of the purchasing decision.

Source: Statista

64% Of Americans Concur That User-generated Content (customer Reviews) Enhanced Their Shopping Experience In 2017

30 percent of consumers who check out consumer reviews, concur that it increases their purchasing confidence.

Organizations use the reviews to improve their services and products.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

89% Of Buyers Prefer To Read Reviews Using Their Smartphones

Be it via an app or a mobile browser, folks prefer to read reviews on their smart phones.

Source: Statista

88% Of Executives Consider Reputation Risk As A Top Business Concern

Reputation management stats indicate a company's reputation does not affect just the consumers. Potential team members also look at ratings and take a look at reviews.

Source: Deloitte

72% Of Customers Will Not Take Action Unless They Read Some Reviews

Regardless of how tempting your marketing is, you still require consumer reviews. There's no skirting around it. Customers are still going to hear you out, but they trust other individuals more.

Source: My Testimonial Engine