73% Of Consumers Think Customer Reviews Are More Crucial Than Star And Number Ratings

Online review data make it clear people aren't pleased with ratings alone.

Client reviews make the statistics appear more genuine which is what the potential clients are searching for. Practically a 3rd of consumers say composed reviews are the only function that makes them think the sites' reviews are pertinent and beneficial.

Source: Fan and Fuel

83% Of All Young Shoppers Were Asked To Give A Review Recently

Of those asked, 80% of consumers did give a review. In general, companies have actually asked 66% of all customers to submit a review on their business.

Source: Brightlocal

91% Of Companies Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Possible Team Member

The 86% of companies doubt the integrity of online reviews. Nonetheless, they recognize the huge effect user rankings have on their business. Unfavorable client or staff member reviews can influence 90% of job seekers.

Source: Career Arc

Software Application Reviews Impact Over 98% Of All Purchasers

18 percent of software buyers consider reviews to be an important factor in the purchase process. Software application reviews have no impact whatsoever on only 2 percent of customers. Two thirds of them read more than 6 reviews to make up their mind and 14% of them read more than 20 reviews.

Source: Capterra

91 Percent Of Millennials Trust Online Reviews As Much As Loved Ones

Online review statistics place clients' reviews as the most credible source of recommendations. Online reviews typically carry the exact same weight as advice from family and friends.

Source: Brightlocal

63.6% Of Customers Check Out Google To Check For Reviews Of A Business

Thinking about the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and 3rd, leaving Facebook (23%) at the bottom of the list.

These online review statistics show the general appeal of a website can just presume when it pertains to trust.

Source: Review Trackers

86 Percent Of Customers Would Consider Writing A Review For A Business

Your customers are your most valuable resource, and it's not just because of the cash they spend at your business. They will be prepared to share it if you offer them a good experience.

Source: Brightlocal

54% Of Americans Pay The Most Attention To The Typical Star Rating Of A Local Company

The star rating is the first thing consumers see. Still, users take notice of other factors also, like the amount, recency, length, and belief of reviews. Each of these alone influences more than a third of USA consumers.

Source: Statista

98 Percent Of Yelp's Visitors Purchased From A Business They Discovered On The Site

Typically, 142 million customers go to Yelp monthly. If you have not declared your complimentary Yelp business page, this is as great a time as any.

Source: RevLocal

Over Half Of Consumers Aged 25 To 34 Submitted Reviews

According to Statista, the more youthful generations are seemingly the more opinionated ones.

Source: Statista

A One Star Increase In Rating Can Lead To A 5% To 9% Boost In Business Income

Businesses that treat customers well normally succeed, review sites help make certain of that.

Source: Statuslabs

49% Of Customers Consider The Quantity Of Online Reviews As A Necessary Consideration Of Their Buying Decision

Consumers value not just the quality or nature of the reviews, but they consider their quantity and recency as well.

The share of customers, who take note of the variety of reviews is presently at 46 percent.

Source: Brightlocal

60 Percent Of Customers Consult Blog And Social Media Reviews On Their Mobile Phones Before Shopping

In-store purchasing is influenced significantly by blogs and reviews on social networks. With men being twice as likely to be affected than women.

Reviews and rating statistics reveal people value the opinion of peers more than any other content.

Source: Collective Bias

61 Percent Of Regional Businesses Have A Typical Rating Of 4 Or 5 Stars

Overall 2 out of 3 companies have outstanding and great scores. Just 5% of businesses have a rating below 3 stars.

Source: Brightlocal

53% Of Customers Expect Companies To Respond Within A Week To Negative Reviews

Online review stats clarify that 63% of consumer reviews go on without a reply. That's regrettable, since those companies are losing consumers that way.

Source: Review Trackers

More Than Four Negative Reviews About A Business Or Service Might Decrease Sales By 70%

One negative review suffices for 35% of a site's visitors to decide not to purchase. Three negative reviews can cost a business 59% fewer sales.

Of course, they can be compensated by the large variety of positive reviews you receive.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone