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82% Of Customers Check Out Review Sites Because They Wish To Buy A Service Or An Item And Wish To Get The Truth About The Businesses Products And Services.
Review sites are places that people go to get the facts about a product, business or service . Users come because they have already formed a purchase decision. The majority of them (89 percent) buy within a week of their visit. And 29% do so within 24 hours.
Source: RevLocal
49% Of Consumers Consider The Number Of Online Reviews As An Essential Factor In Their Purchasing Decision
Customers value not only the quality or nature of the reviews, but they consider their number and recency also.
The share of customers, who take notice of the number of reviews is presently at 46%.
Source: Brightlocal
64 Percent Of Americans Concur That User-generated Content (client Reviews) Improved Their Shopping Experience In 2017
30% of customers who check out consumer reviews, agree that it increases their purchasing confidence.
Organizations utilize the reviews to enhance their services and products.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
Just 6% Of Consumers Do Not Trust Consumer Reviews At All
According to consumer review data, a whopping 19% of consumers constantly rely on online reviews and never a purchase without reading reviews initially.
Source: Statista
Reviews Posted On Twitter Can Help Increase Revenues By 6.46 Percent
Online review data show that reviews shared on Twitter, do more to boost sales than those on any other social network.
Source: Yotpo
53 Percent Of Americans Consider Item Reviews And Rankings As The Most Crucial Part Of Online Shopping.
Today's consumers are smart and want the best bang for their dollar. It's no wonder that they consider reading reviews as a big part of the purchasing decision.
Source: Statista
98% Of Yelp's Browsers Bought From A Business They Discovered On The Website
Generally, 142 million consumers check out Yelp each month. This is as excellent a time as any if you haven't declared your free Yelp business page.
Source: RevLocal
Positive Reviews Encourage 68% Of Consumers To Choose A Local Business
Since the vast majority of consumers check out reviews, you would want yours to be enticing to new clients, right? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
Negative Reviews Can Increase Conversion By As Much As 85 Percent
It sounds crazy, but negative reviews can be a positive driver for users to devote more time on your website. According to online review data, people devote more than five times as long on a website when they read negative reviews.
More than two-thirds of users trust reviews more when there are a mix of negatives and positives. An overwhelming 95% suspect censorship or faked reviews if there aren't any negative ones.
Source: Reevoo
Consumers Could Spend 31 Percent More With A Business That Has Great Reviews
Focus on this statistic. The better other users explain your product or service, the more money you can charge and customer review stats reveal to us exactly just how much more.
Source: Martech Zone
89% Of Customers Browse A Companies Feedback To Reviews
Not only do most individuals check out the review replies, 30% of them highly value them. Almost 96% read the feedback to their own reviews.
Source: Brightlocal
77% Of Users Do Not Rely On Reviews That Are Older Than Three Months
Consumers don't care how excellent your service or product was in the past. Due to the fact that they are fresh and relevant, is part of why online reviews matter.
Customers know businesses lose their touch all the time, which is why the majority of them consider older reviews irrelevant.
It is for this reason that companies need to be constantly asking for reviews.
Source: Statuslabs
Fifty Percent Of All Millennial's "Constantly" Check Out Online Reviews For Companies
Younger people know the value of being informed. User-generated content has an unassailable impact on customers.
They will understand what they've been missing out on if businesses stop to consider the power of consumer reviews over millennials. Older people are various though, just 6% of individuals aged 55 or older read reviews.
Source: Brightlocal
Buyers Checking Out Reviews On A Mobile Phone Are 127 Percent More Likely To Make A Purchase Than Desktop Users
Mobile users prefer to get things done faster. For that reason, buying decisions are made rapidly.
Online reviews are certainly convincing, yet online marketers have not necessarily come to appreciate the power of them.
Source: Martech Zone
American Shoppers Regard "Product Performance" To Be The Most Helpful Information In Product Reviews
They focus on different aspects of the shopping experience when individuals check out reviews. However according to online review statistics, 60% of them are most interested in the product's performance.
Customer satisfaction, product quality and quality with time are the next few considerations for more than 50% of American clients.
Source: Statista
The Average Review Length Has Become 65% Much Shorter Since 2010
These days reviews are shorter, easier, and more straight to the point. The word count of a review in 2019 is comparable to that of a tweet.
Source: Review Trackers
Almost All Customers, Who Use Online Reviews, Read Them Early In The Buying Process
Let's say you want to purchase a brand-new automobile and there are numerous models which fit your requirements. How do you select the very best one for you? Well, you read the reviews.
With the help of other consumers, you quickly decide on a model that works for you. That's how favorable reviews convert consumers into consumers.
Source: Consumer Affairs