83% Of All Younger Consumers Were Invited To Submit A Review Recently

Of those invited, 80% of clients did leave a review. In general, businesses have asked 66% of all clients to give a review on their business.

Source: Brightlocal

Just 44% Of Local Companies Have Accepted Their Google My Business Listing

That's 56 percent of your competition that aren't making the most of their listing.

While business listings on the significant review platforms are complimentary, a surprisingly low number of companies in fact make use of them.

Although we now know why client reviews are so effective, many businesses apparently do not.

Source: LsaInsider

72% Of Clients Will Not Take Action Unless They Check Out Some Reviews

No matter how appealing your marketing is, you still need consumer reviews. There's no way around it. Clients are still ready to hear you out, but they rely on other individuals more.

Source: My Testimonial Engine

Reviews Are The Most Crucial Part Of The Purchase Decision For Over 90% Of US Clients

24% of US buyers consider reviews as 'very influential'.

To illustrate the importance of online reviews and scores, did you know that 81 percent of customers will pay more for an item with reviews and those exact same consumers are also ready to accept slower shipping times for such items.

Source: Turntonetworks

70% Of Customers Need To Check Out At Least 4 Reviews Before They Can Rely On A Business

Four reviews may be too few. Most people check out much more reviews to get a better idea of how business is actually doing. Do not depend on that statistic alone.

Source: Brightlocal

61 Percent Of Local Businesses Have An Average Ranking Of 4 Or 5 Stars

Typically two thirds of businesses have excellent and awesome scores. Only 5% of businesses have a ranking listed below 3 stars.

Source: Brightlocal

95% Of Travelers Read Online Reviews Prior To Booking Travel Services

Leisure and business tourists alike read reviews to form a viewpoint. Business travelers read an average of 5 reviews vs. 6-7 for leisure travelers.

Source: Trust You

If A Business Makes An Effort To Solve Issues Quickly And Effectively, 95% Of Unsatisfied Customers Will Return To A Business

Clients do not expect you to be perfect. They do expect you to remedy things when they go wrong. If there's absolutely nothing else a company can do to resolve a concern, a simple coupon can say "We're sorry" in a more attractive way.

Source: SocialMediaToday

67% Of Consumers Admit Reviews Are A "Very Crucial" Factor When Choosing A Solution Provider

When consumers need to pick a service provider, reviews have a massive influence on their decision.

Source: DemandGenReport

US Shoppers Regard "Product Performance" To Be The Most Valuable Detail In Product Reviews

When people read reviews, they focus on various aspects of the shopping experience. However according to online review stats, 60% of them are most interested in the product's performance.

Customer satisfaction, product quality and quality with time are the next few considerations for more than 50% of American customers.

Source: Statista

If It Has Unfavorable Reviews As Well, 52% Of Customers Trust A Product More

We already discussed the negative and positive reviews and their result on consumers. However, all products have their faults, it raises red flags that possibly the reviews are fake if all of a products reviews are favorable. People anticipate to see some unfavorable reviews.

Source: Capterra

91% Of Companies Think The Company's Star Rating Can Determine Whether They Win Or Lose A Possible Employee

The 86% of businesses doubt the integrity of online reviews. Nevertheless, they realize the massive effect user scores have on their business. Undesirable customer or staff member reviews can influence 90% of job seekers.

Source: Career Arc

98 Percent Of Yelp's Visitors Purchased From A Business They Discovered On The Website

Normally, 142 million consumers visit Yelp on a monthly basis. This is as good a time as any if you haven't claimed your free Yelp business page.

Source: RevLocal