91 Percent Of Millennials Have Confidence In Online Reviews As Much As Friends And Family

Online review stats put clients' reviews as the most reliable source of suggestions. Online reviews generally carry the exact same weight as guidance from loved ones.

Source: Brightlocal

71% Of Millennials Browse Consumer Reviews Of Expert Services

More than half of all people in need of a professional service turn to online reviews.

According to online reviews statistics, 59% utilized online reviews to choose an attorney or a medical professional.

Younger people (age 18-35) are a lot more inclined to work with an expert based upon online reviews. Just 19% of millennials will think about working with a lawyer without any.

Source: Thomson Reuters

The Average Review Word Count Has Become 65% Shorter Since 2010

Now a days reviews are much shorter, simpler, and more straight to the point. The length of a review in 2019 is equivalent to that of tweet on twitter.

Source: Review Trackers

Online Reviews Affect 67.7% Of Customer Purchasing Decisions

More than 2 thirds of buyers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.

Source: Moz

30% Of Customers Feel Favorable To A Company Which Answers Online Reviews

Communicating with your consumers develops trust. Even something like reacting to their reviews and comments can make them feel valued.

As you might anticipate, clients who feel this way are ready to invest more cash with a business.

Source: Statuslabs

Almost All Customers, Who Use Online Reviews, Read Them Early On In The Purchasing Process

Let's say you want to purchase a new vehicle and there are a number of models which fit your criteria. How do you choose the very best one for you? Well, you read online reviews.

With the help of other people, you quickly choose a model that works for you. That's how positive reviews convert customers into consumers.

Source: Consumer Affairs

Reviews Shared On Twitter Can Help Boost Online Sales By 6.46%

Online review stats reveal that reviews shared on Twitter, do more to boost sales than those on any other social network.

Source: Yotpo

91% Of Businesses Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Possible Team Member

The 86% of businesses doubt the integrity of online reviews. Nonetheless, they recognize the huge effect user ratings have on their business. Unfavorable client or employee reviews can influence 90% of job seekers.

Source: Career Arc

Majority Of Consumers Will Not Utilize A Company If It Has Less Than A 4 Star Rating

This stat is among lots of that highlight the value of online ratings. Now that news of client complete satisfaction travels this fast, keeping your clients happy is more crucial than ever.

57 percent of customers have looked for companies with more than four stars in 2018, which is up from 48 percent in 2017.

11% looked only for companies with a perfect five star rating.

Source: Brightlocal

49% Of Consumers Consider The Number Of Online Reviews As An Important Factor In Their Buying Decision

Consumers value not only the quality or nature of the reviews, however they consider their number and recency too.

The share of clients, who take notice of the variety of reviews is currently at 46 percent.

Source: Brightlocal

Just 6 Percent Of Customers Do Not Rely On Customer Reviews At All

According to consumer review data, a tremendous 19 percent of customers constantly trust online reviews and never ever a make a purchase without checking out reviews initially.

Source: Statista

Facebook Reviews Impact More Than 50 Percent Of Consumers' Purchasing Decisions

Facebook is presently the most popular social media which can also influence our purchasing decisions.

According to social reviews statistics, Facebook impacts more than half of users' purchase decisions.

Facebook reviews stats reveal that 4 out of 5 users are most likely to trust a local business if it has positive reviews.

Source: RevLocal

95% Of Disappointed Consumers Will Go Back To A Company If A Business Deals With Problems Quickly And Efficiently

Customers do not anticipate you to be perfect. When things go wrong, they do expect you to remedy things. If there is nothing else a business can do to resolve a problem, a simple coupon can say "We are sorry" in a more attractive way.

Source: SocialMediaToday

70% Of Customers Choose To Find Out About A Business Via Posts And Reviews, Instead Of Ads

Advertisements are all well and good, however it's worth attempting a different approach too. Reviews are by far the best method to discover the truth about a product or service.

Source: Statuslabs

Online Item Reviews About An Item Can Amplify Its Conversion Rate By An Incredible 270 Percent

User review statistics reveal the purchase probability for a product with 5 reviews is 270 percent higher than the same item without reviews.

Source: Spiegel Research Center

63.6 Percent Of Consumers Check Out Google To Read Reviews Of A Business

Thinking about the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and 3rd, leaving Facebook (23%) at the bottom of the list.

These online review stats reveal the general popularity of a site can only presume when it concerns trust.

Source: Review Trackers