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More Than Half Of Customers Aged 25 To 34 Posted Reviews
According to Statista, the younger generations are reportedly the more opinionated ones.
Source: Statista
Customer Reviews On Products Are Trusted Practically 12 Times More Than The Manufacturers' Descriptions
Word-of-mouth reviews are miles ahead of the makers' description. People trust other peoples opinions before they ever trust what the manufacturer says. The reason, makers' descriptions are basically advertisements.
Source: Martech Zone
91 Percent Of Millennials Rely On Online Reviews As Much As Family And Friends
Online review stats place consumers' reviews as the most trustworthy source of recommendations. Online reviews typically carry the same weight as guidance from friends and family.
Source: Brightlocal
77% Of Clients Would Most Likely Leave A Review If They Were Asked
More than a 35% would post a review to educate others about their client experience and 24% would probably direct their review to the company itself.
Over a 26% would want to leave a review to assist other individuals with their choice making process.
Source: Podium
90% Of Clients Need Less Than 10 Reviews To Form A Viewpoint About A Business
You know what people say about impressions, right?
Users get their impression of your businesses through reviews. Normally through less than 10 of them.
Think about asking your visitors to compose one if you do not have reviews on your website.
Source: Martech Zone
98% Of Yelp's Visitors Purchased From A Business They Found On The Site
Usually, 142 million customers check out Yelp monthly. If you have not declared your totally free Yelp business page, this is as excellent a time as any.
Source: RevLocal
30% Of Consumers Feel Positive About A Business Which Answers Online Reviews
Staying connected with your clients builds their trust. Even something as simple as reacting to their comments and reviews can make them feel valued.
As you might expect, customers who feel this way are ready to spend more money with a business.
Source: Statuslabs
71% Of Millennials Search Customer Reviews Of Professional Services
Over half of all people in need of a professional service rely on online reviews.
According to online reviews data, 59% used online reviews to choose a legal representative or a medical professional.
Younger people (age 18-35) are much more inclined to employ a professional based upon online reviews. Just 19% of millennials will think about employing an attorney without any.
Source: Thomson Reuters
83% Of Customers Don't Rely On Advertising
The traditional channels to reach consumers aren't as influential as they used to be. A lot of users who no longer trust advertisements select to take note of consumers' suggestions online.
Source: Statuslabs
61% Of Local Businesses Have A Typical Score Of 4 Or 5 Stars
Generally 2 out of 3 businesses have excellent and exceptional ratings. Only 5% of companies have a ranking below three stars.
Source: Brightlocal
Software Application Reviews Impact Over 98% Of All Buyers
18% of software buyers consider reviews to be an important factor in the purchase process. Software application reviews have no impact whatsoever on only 2% of customers. Two thirds of them read more than 6 reviews to make up their mind and 14 percent of them read more than 20 reviews.
Source: Capterra
Only 6% Of Consumers Don't Trust Client Reviews At All
According to consumer review data, a tremendous 19 percent of customers constantly rely on online reviews and never a make a purchase without checking out reviews initially.
Source: Statista
52% Of Consumers Rely On A Product More If It Has Negative Reviews As Well
We already touched upon the negative and positive reviews and their result on customers. However, all products have their faults, if all of a products reviews are positive, it raises warnings that perhaps the reviews are fake. Customers anticipate to see some negative reviews.
Source: Capterra