Consumer Reviews On Items Are Trusted Nearly 12 Times More Than The Makers' Descriptions

Word-of-mouth reviews are miles ahead of the manufacturers' description. Individuals trust other individuals opinions before they ever trust what the maker says. The reason, producers' descriptions are essentially advertisements.

Source: Martech Zone

74 Percent Of Local Companies Have At Least 1 Google Review

One review is far from sufficient to enhance your website's SERP ranking.

Taking a look at online rankings statistics, we found out that a business requires to have approximately 40 reviews before users "Award" it with a star.

Source: Brightlocal

53 Percent Of Americans Consider Item Reviews And Scores As The Most Crucial Part Of Online Shopping.

Today's shoppers are smart and want the very best bang for their buck. It's no surprise that they consider checking out reviews as a huge part of the purchasing decision.

Source: Statista

Negative Reviews Can Improve Conversion By Up To 85%

It sounds insane, but negative reviews can be a positive factor for users to spend more time on your site. According to online review data, individuals devote more than five times as long on a site when they check out negative reviews.

More than two-thirds of users trust reviews more when there are a mix of negatives and positives. If there aren't any unfavorable ones, an overwhelming 95 percent suspect censorship or faked reviews.

Source: Reevoo

The Typical Review Word Count Has Gotten 65% Shorter Since 2010

These days reviews are much shorter, simpler, and more straight to the point. The word count of a review in 2019 is typical to that of a twitter tweet.

Source: Review Trackers

The Majority Of Best Selling Products Have A Typical Ranking Of 4.2 To 4.7

You can't make everyone happy, which is why perfect 5 star ratings are suspicious. That's why it is unnatural to get perfect 5 star rankings.

According to customer rating statistics, conversion rates start to decrease as rankings rise above 4.7.

Source: Spiegel Research Center

64% Of Americans Agree That User-generated Content (client Reviews) Improved Their Shopping Experience In 2017

30 percent of consumers who check out customer reviews, agree that it increases their purchasing confidence.

Organizations utilize the reviews to improve their products or services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

89% Of Clients Like To Read Reviews Using Their Mobile Phones

Be it via an app or a mobile internet browser, consumers choose to read reviews on their cell phones.

Source: Statista

70% Of Consumers Need To Read A Minimum Of 4 Reviews Before They Can Trust A Business

4 reviews may be too few. Many people check out many more reviews to get a clear view of how business is actually doing. Do not depend upon that figure alone.

Source: Brightlocal

Over Half Of Consumers Will Not Utilize A Service If It Has Less Than A 4 Star Rating

This stat is one of many that highlight the significance of online rankings. Now that news of consumer satisfaction travels this quick, keeping your clients happy is more vital than ever.

57 percent of customers have actually searched for companies with more than 4 stars in 2018, which is up from 48% in 2017.

11 percent looked just for companies with a perfect five star ranking.

Source: Brightlocal

Reviews Are The Most Essential Part Of The Purchase Choice For Over 90% Of United States Consumers

24% of US consumers consider reviews as 'extremely influential'.

To highlight the significance of online reviews and scores, did you understand that 81 percent of customers will pay more for an item with reviews and those exact same customers are likewise going to accept slower shipping times for such items.

Source: Turntonetworks

83% Of All Younger Consumers Were Asked To Post A Review Recently

Of those asked, 80% of consumers did post a review. In general, businesses have asked 66% of all customers to give a review on their company.

Source: Brightlocal

American Consumers Consider "Product Performance" To Be The Most Useful Info In Product Reviews

They focus on different elements of the shopping experience when people read reviews. However according to online review stats, 60% of them are most interested in the item's performance.

Client satisfaction, product quality and quality over time are the next few factors to consider for more than 50% of US consumers.

Source: Statista

95% Of Disappointed Clients Will Return To A Business If A Business Takes Care Of Problems Rapidly And Efficiently

Consumers do not anticipate you to be perfect. When things go wrong, they do anticipate you to remedy things. If there is nothing else a business can do to resolve a problem, a simple coupon can say "We're sorry" in a more attractive way.

Source: SocialMediaToday

77% Of Users Don't Rely On Reviews That Are Older Than 3 Months

Clients don't care how excellent your product or service was in the past. Due to the fact that they are fresh and relevant, is part of why online reviews matter.

Consumers understand businesses lose their touch all the time, which is why the majority of them regard older reviews unimportant.

It is for this reason that businesses should to be continuously requesting reviews.

Source: Statuslabs

77% Of Customers Would Most Likely Leave A Review If They Were Asked

More than a 35% would post a review to advise others about their consumer experience and 24% would most likely direct their review to the company itself.

Over a 26% would want to post a review to assist other individuals with their decision making process.

Source: Podium

A Lone Business Review Can Raise Its Conversions By 10%

Online review stats show user-generated content can do miracles in terms of conversions.

A single review can have a substantial effect on your business.

A hundred reviews can raise your conversion rates by as much as 37%. Two hundred can supply an astonishing 44 percent increase.

Source: RevLocal