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49 Percent Of Customers Consider The Number Of Online Reviews As An Essential Consideration Of Their Buying Decision
Customers value not only the quality or nature of the reviews, however they consider their number and recency too.
The share of clients, who pay attention to the number of reviews is presently at 46 percent.
Source: Brightlocal
Fifty Percent Of All Millennial's "Always" Check Out Online Reviews For Companies
Younger individuals understand the value of being informed. User-generated material has an unassailable effect on consumers.
They will understand what they've been missing out on if businesses stop to think about the power of consumer reviews over millennials. Older individuals are different though, just 6% of people aged 55 or older check out reviews.
Source: Brightlocal
American Buyers View "Product Performance" To Be The Most Useful Information In Product Reviews
They focus on different aspects of the shopping experience when people check out reviews. However according to online review stats, 60% of them are most interested in the product's performance.
Client satisfaction, product quality and quality over time are the next couple of considerations for more than 50% of USA clients.
Source: Statista
73% Of Customers Think Client Reviews Are More Crucial Than Star And Number Rankings
Online review data make it clear people aren't pleased with scores alone.
Written reviews make the statistics appear more authentic which is what the potential consumers are looking for. Almost a 3rd of consumers say composed reviews are the only feature that makes them think the sites' reviews are beneficial and appropriate.
Source: Fan and Fuel
Many Local Businesses Have An Average Of 39 Google Reviews
Individuals like to share their experience after they have visited a supplier. Online review trends show individuals choose to comment if they had a positive experience, instead of a average or negative one.
Source: Brightlocal
86 Percent Of Consumers Would Think About Writing A Review For A Business
Your customers are your most valuable resource, and it's not only because of the cash they invest at your business. If you provide a great experience, they will be willing to share it.
Source: Brightlocal
A Lot Of Best Selling Items Have An Average Ranking Of 4.2 To 4.7
You can't make everybody pleased, which is why perfect 5 star ratings are suspicious. Someone always has a bit of a gripe. That's why it is abnormal to get perfect 5 star scores. In some cases a lower rating really helps your overall score.
According to customer rating statistics, conversion rates start to reduce as scores rise above 4.7.
Source: Spiegel Research Center
95 Percent Of Travelers Read Online Reviews Prior To Booking Travel Related Services
Leisure and business travelers alike read reviews to form a viewpoint. Business travelers check out an average of 5 reviews vs. 6-7 for leisure travelers.
Source: Trust You
60% Of Customers Consult Blog And Social Network Reviews On Their Mobile Phones Before Shopping
In-store purchasing is affected considerably by blogs and reviews on social networks. With men being twice as likely to be influenced than ladies.
Reviews and ranking statistics show individuals value the viewpoint of peers more than any other content.
Source: Collective Bias
53 Percent Of Americans Consider Item Reviews And Ratings As The Most Important Part Of The Online Shopping Experience In 2018.
Today's shoppers are wary and want the best bang for their dollar. It's no surprise that they consider checking out reviews as a huge part of the purchasing decision.
Source: Statista
89% Of Customers Choose To Read Reviews Using Their Smartphones
Be it via an app or a mobile web browser, people today choose to read reviews on their phones.
Source: Statista
Reviews Are The Most Essential Part Of The Purchase Choice For Over 90% Of US Clients
24% of US buyers consider reviews as 'exceptionally influential'.
To highlight the value of online reviews and rankings, did you understand that 81 percent of customers will pay more for a product with reviews and those very same customers are likewise ready to accept slower shipping times for such products.
Source: Turntonetworks
Customers Might Invest 31 Percent More With A Business That Has Terrific Reviews
Pay attention to this statistic. The more detailed other users describe your product or service, the more money you can charge and consumer review statistics reveal to us precisely how much more.
Source: Martech Zone
Almost All Consumers, Who Utilize Online Reviews, Read Them Very Early In The Buying Process
Let's say you wish to purchase a new vehicle and there are a number of models which fit your criteria. How do you select the very best one for you? Well, you read the reviews.
With the help of other people, you manage to choose a model that works for you. That's how positive reviews convert customers into consumers.
Source: Consumer Affairs
Negative Reviews Can Improve Conversion By As Much As 85%
It sounds crazy, but negative reviews can be a positive force for users to devote more time on your site. According to online review statistics, individuals spend more than five times as long on a website when they read negative reviews.
More than two thirds of users trust reviews more when there are a mix of positives and negatives. If there aren't any unfavorable ones, a frustrating 95 percent suspect censorship or faked reviews.
Source: Reevoo