67% Of Consumers Say Reviews Are A "Very Important" Factor When Choosing A Solution Provider

Reviews have an enormous effect on their decision when consumers have to select a service provider.

Source: DemandGenReport

The Average Review Word Count Has Become 65% Shorter Since 2010

Presently reviews are shorter, simpler, and more straight to the point. The length of a review in 2019 is similar to that of tweet from twitter.

Source: Review Trackers

98% Of Yelp's Site Visitors Purchased From A Business They Found On The Website

Typically, 142 million customers check out Yelp on a monthly basis. This is as great a time as any if you have not declared your totally free Yelp business page.

Source: RevLocal

If It Has Negative Reviews As Well, 52% Of Consumers Trust An Item More

We already touched upon the positive and negative reviews and their effect on customers. Nevertheless, all products have their faults, if all of a products reviews are positive, it raises warnings that possibly the reviews are fake. Customers anticipate to see some negative reviews.

Source: Capterra

Negative Reviews Can Increase Conversion By Up To 85%

It sounds crazy, however negative reviews can be a positive factor for users to devote more time on your site. According to online review data, individuals devote more than 5 times as long on a website when they check out negative reviews.

More than two thirds of users trust reviews more when there are a mix of negatives and positives. An overwhelming 95 percent suspect censorship or faked reviews if there aren't any negative ones.

Source: Reevoo

30% Of Consumers Feel Favorable To A Business Which Answers Online Reviews

Corresponding with your clients builds their trust. Even something as basic as reacting to their reviews and comments can make them feel appreciated.

As you may expect, customers who feel this way are happy to invest more money with a company.

Source: Statuslabs

15 Percent Of Visitors Do Not Trust Businesses With No Online Reviews

No trust implies no interactions. 15% of prospective consumers will not even think about doing business with a business they can't find viewpoints about.

Source: Statuslabs

83% Of All Young Clients Were Invited To Post A Review Recently

Of those asked, 80% of customers did post a review. In general, businesses have asked 66% of all consumers to leave a review on their company.

Source: Brightlocal

95% Of Dissatisfied Customers Will Return To A Company If A Business Makes An Effort To Resolve Problems Quickly And Effectively

Clients don't expect you to be perfect. When things go wrong, they do anticipate you to take care of things. If there is absolutely nothing else a company can do to resolve a concern, a simple coupon can say "We are sorry" in a more enticing way.

Source: SocialMediaToday

83% Of Consumers Do Not Rely On Advertising

The standard channels to reach customers aren't as prominent as they used to be. The majority of users who no longer trust advertisements choose to take note of customers' suggestions online.

Source: Statuslabs

Online Reviews Affect 67.7% Of Customer Purchasing Decisions

More than two thirds of buyers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.

Source: Moz

Many Best Selling Items Have An Average Ranking Of 4.2 To 4.7

You can't make everybody delighted, which is why perfect 5 star rankings are suspicious. Someone always has a little bit of a gripe. That's why it is unnatural to get perfect 5 star rankings. In some cases a lower rating actually helps your overall score.

According to consumer rating stats, conversion rates begin to reduce as scores rise above 4.7.

Source: Spiegel Research Center

60 Percent Of Consumers Check Out Blog And Social Media Network Reviews On Their Mobile Devices Prior To Shopping

In-store shopping is affected substantially by blogs and reviews on social networks. With males being twice as likely to be affected than ladies.

Reviews and rating data show individuals value the opinion of peers more than any other content.

Source: Collective Bias

72% Of Consumers Will Not Take Action Unless They Check Out Some Reviews

Regardless of how alluring your marketing is, you still need consumer reviews. There's no other way around it. Consumers are still going to hear you out, however they trust other individuals more.

Source: My Testimonial Engine

Online Product Reviews About A Product Can Amplify Its Conversion Rate By More Than 270 Percent

User review statistics reveal the purchase likelihood for a product with five reviews is 270% higher than the same product without reviews.

Source: Spiegel Research Center

Most Local Companies Have Approximately 39 Google Reviews

People like to share their experience after they have gone to a vendor. Online review trends reveal individuals choose to comment if they had a positive experience, rather than a mediocre or negative one.

Source: Brightlocal

Over Half Of Consumers Aged 25 To 34 Submitted Reviews

According to Statista, the younger generations are seemingly the more opinionated ones.

Source: Statista