Just 6 Percent Of Customers Do Not Trust Customer Reviews At All

According to client review stats, a tremendous 19 percent of customers constantly trust online reviews and never ever a purchase without checking out reviews first.

Source: Statista

91% Of Companies Think The Business's Star Rating Can Determine Whether They Win Or Lose A Prospective Employee

The 86% of businesses question the integrity of online reviews. Nevertheless, they recognize the enormous effect user rankings have on their business. Unfavorable customer or staff member reviews can influence 90% of job seekers.

Source: Career Arc

More Than Half Of Consumers Won't Use A Business If It Has Less Than A 4 Star Rating

This stat is among many that show the importance of online ratings. Now that news of customer satisfaction travels this fast, keeping your consumers pleased is more crucial than ever.

57 percent of consumers have actually looked for business with more than 4 stars in 2018, which is up from 48 percent in 2017.

11 percent looked only for businesses with an ideal five star rating.

Source: Brightlocal

Positive Reviews Encourage 68 Percent Of Consumers To Choose Local Businesses

Since the huge majority of customers read reviews, you would want yours to be enticing to brand-new customers, right? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

Software Application Reviews Influence Over 98 Percent Of All Purchasers

18% of software application purchasers consider reviews to be a vital factor in the purchase process. Software reviews have no impact whatsoever on just 2 percent of customers. Two thirds of them read more than six reviews to decide and 14% of them read more than 20 reviews.

Source: Capterra

Reviews Posted On Twitter Can Improve Revenues By 6.46%

Online review data show that reviews shared on Twitter, do more to grow sales than those on any other social network.

Source: Yotpo

67% Of Customers Suggest Reviews Are A "Very Crucial" Factor When Picking A Solution Provider

When clients need to select a solution provider, reviews have a massive effect on their decision.

Source: DemandGenReport

Unfavorable Reviews Can Improve Conversion By Up To 85%

It sounds insane, but negative reviews can be a positive driver for users to spend more time on your site. According to online review data, individuals devote more than 5 times as long on a website when they check out negative reviews.

When there are a mix of negatives and positives, more than two thirds of users trust reviews more. If there aren't any negative ones, an overwhelming 95% suspect censorship or fabricated reviews.

Source: Reevoo

72% Of Consumers Won't Take Action Before They Check Out Some Reviews

No matter how enticing your marketing is, you still require consumer reviews. There is no other way around it. Customers are still willing to hear you out, however they rely on other people more.

Source: My Testimonial Engine

Customer Reviews On Items Are Trusted Practically 12 Times More Than The Manufacturers' Descriptions

Word-of-mouth reviews are miles ahead of the producers' description. People trust other peoples viewpoints before they ever trust what the manufacturer states. The reason, makers' descriptions are generally ads.

Source: Martech Zone

95% Of Unsatisfied Clients Will Go Back To A Business If A Business Makes An Effort To Resolve Issues Quickly And Effectively

Consumers don't anticipate you to be perfect. When things go wrong, they do anticipate you to resolve things. If there is nothing else a business can do to deal with a concern, a simple coupon can say "We are sorry" in a more enticing way.

Source: SocialMediaToday

74% Of Regional Companies Have At Least One Google Review

A single review is far from enough to enhance your site's SERP ranking.

Looking at online rankings stats, we learnt that a company needs to have approximately 40 reviews before buyers "Award" it with a star.

Source: Brightlocal

Many Local Companies Have Approximately 39 Google Reviews

People like to share their experience after they've visited a supplier. Online review trends show people choose to comment if they had a favorable experience, rather than a average or unfavorable one.

Source: Brightlocal

61% Of Local Businesses Have An Average Ranking Of 4 To 5 Stars

Overall two-thirds of businesses have excellent and good scores. Only 5% of companies have a ranking below 3 stars.

Source: Brightlocal

60 Percent Of Customers Refer To Blog And Social Network Reviews On Their Cell Phones Before Shopping

In-store purchasing is affected significantly by blogs and reviews on social networks. With males being twice as likely to be affected than women.

Reviews and rating stats show people value the opinion of peers more than any other content.

Source: Collective Bias

Only 44 Percent Of Local Companies Have Actually Claimed Their Google My Business Listing

That's 56 percent of your competition that aren't benefiting from their listing.

While business listings on the major review platforms are complimentary, a surprisingly low number of companies actually make use of them.

Although we now understand why client reviews are so powerful, a lot of businesses obviously don't.

Source: LsaInsider

Reviews Are The Most Vital Part Of The Purchase Choice For Over 90% Of United States Clients

24% of US buyers consider reviews as 'very influential'.

To illustrate the importance of online reviews and scores, did you understand that 81 percent of consumers will pay more for a product with reviews and those same clients are likewise willing to accept slower shipping times for such products.

Source: Turntonetworks

88% Of Executives Regard Reputation Risk As A Leading Business Problem

Reputation management stats show a company's reputation does not impact simply the consumers. Prospective team members also look at scores and read reviews.

Source: Deloitte