53% Of Customers Anticipate Businesses To Respond Within A Week To Unfavorable Reviews

Online review stats show that 63% of consumer reviews go on without a response. That's too bad, due to the fact that those businesses are losing customers that way.

Source: Review Trackers

Unfavorable Reviews Can Increase Conversion By Up To 85%

It sounds crazy, but negative reviews can be a positive factor for users to devote more time on your website. According to online review stats, people spend more than five times as long on a site when they read negative reviews.

When there are a mix of positives and negatives, more than two thirds of users trust reviews more. A frustrating 95 percent suspect censorship or fabricated reviews if there aren't any negative ones.

Source: Reevoo

83% Of All Young Buyers Were Invited To Submit A Review Recently

Of those asked, 80% of consumers did give a review. In general, companies have actually asked 66% of all consumers to give a review on their company.

Source: Brightlocal

70% Of Customers Prefer To Find Out About A Business By Means Of Reviews And Posts, Rather Than Advertisements

Ads are all well and good, but it's worth trying a different approach too. Reviews are by far the very best method to discover the truth about a product or service.

Source: Statuslabs

Half Of All Millennial's "Always" Read Online Reviews For Companies

More youthful individuals understand the value of being informed. User-generated material has an unassailable impact on customers.

If businesses stop to consider the power of customer reviews over millennials, they will realize what they've been missing out on. Older individuals are different though, just 6% of individuals aged 55 or older read reviews.

Source: Brightlocal

Only 6 Percent Of Consumers Don't Trust Customer Reviews At All

According to consumer review data, a tremendous 19 percent of customers always trust online reviews and never a make a purchase without checking out reviews.

Source: Statista

70% Of Customers Need To Check Out At Least 4 Reviews Before They Can Trust A Business

4 reviews may be too few. Many people read much more reviews to get an idea of how business is in fact doing. Don't depend on that figure alone.

Source: Brightlocal

77% Of Customers Do Not Trust Reviews That Are Older Than 3 Months

Customers don't care how great your product or service was in the past. Part of why online reviews matter is since they are fresh and relevant.

Customers know businesses lose their touch all the time, which is why the majority of them find older reviews irrelevant.

It is for this reason that businesses ought to be constantly asking for reviews.

Source: Statuslabs

60% Of Customers Refer To Blog And Social Network Reviews On Their Cell Phones Prior To Shopping

In-store shopping is affected substantially by blogs and reviews on social networks. With males being twice as likely to be influenced than ladies.

Reviews and rating stats reveal people value the opinion of peers more than any other material.

Source: Collective Bias

Software Application Reviews Impact Over 98% Of All Purchasers

18% of software application buyers consider reviews to be a necessary factor in the purchase procedure. Software application reviews have no impact whatsoever on only 2 percent of consumers. Two thirds of them read more than 6 reviews to decide and 14 percent of them read more than 20 reviews.

Source: Capterra

The Typical Review Word Count Has Gotten 65% Shorter Since 2010

In the present day reviews are shorter, easier, and more straight to the point. The length of a review in 2019 is equivalent to that of a twitter tweet.

Source: Review Trackers

Online Item Reviews About A Product Can Amplify Its Conversion Rate By An Incredible 270 Percent

User review stats show the purchase probability for a product with five reviews is 270% higher than the same item without reviews.

Source: Spiegel Research Center

A Single Business Review Can Lift Its Conversions By 10 Percent

Online review stats show user-generated content can do wonders in terms of conversions.

A single review can have an enormous influence on your business.

A hundred reviews can raise your conversion rates by as much as 37%. 2 hundred can supply an astonishing 44% boost.

Source: RevLocal

77% Of Consumers Would Certainly Give A Review If They Were Asked

More than a 35% would do it to inform others about their client experience and 24% would likely direct their review to the company itself.

Over a 26% would be willing to give a review to help other people with their choice making process.

Source: Podium

49% Of Customers Consider The Number Of Online Reviews As A Necessary Consideration Of Their Buying Decision

Customers value not only the quality or nature of the reviews, but they consider their quantity and recency also.

The share of clients, who focus on the number of reviews is currently at 46 percent.

Source: Brightlocal

Almost All Consumers, Who Utilize Online Reviews, Read Them Very Early In The Purchasing Process

Let's say you want to buy a brand-new vehicle and there are numerous models which fit your criteria. How do you select the best one for you? Well, you read online reviews.

With the help of other people, you quickly choose one that works for you. That's how favorable reviews convert consumers into clients.

Source: Consumer Affairs

73 Percent Of Consumers Believe Consumer Reviews Are More Crucial Than Star And Number Rankings

Online review stats make it clear people aren't pleased with scores alone.

Client reviews make the stats appear more genuine which is what the would-be consumers are trying to find. Almost a third of customers state composed reviews are the only feature that makes them think the websites' reviews are pertinent and useful.

Source: Fan and Fuel