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89% Of Customers Browse A Businesses Responses To Reviews
Not only do the majority of shoppers read the review replies, 30% of them highly value them. Almost 96% read the feedback to their own reviews.
Source: Brightlocal
70 Percent Of Consumers Need To Read A Minimum Of Four Reviews Before They Can Rely On A Business
Four reviews may be too few. Many people read many more reviews to get a better idea of how business is actually doing. Do not depend upon that statistic alone.
Source: Brightlocal
67% Of Customers Say Reviews Are A "Extremely Crucial" Factor When Picking A Service Provider
Reviews have a massive impact on their decision when consumers have to pick a solution provider.
Source: DemandGenReport
Only 6% Of Customers Don't Trust Consumer Reviews At All
According to client review stats, a whopping 19% of consumers constantly trust online reviews and never a make a purchase without checking out reviews.
Source: Statista
60% Of Consumers Check Out Blog And Social Network Reviews On Their Mobile Devices Before Shopping
In-store shopping is affected substantially by blogs and reviews on social networks. With males being twice as likely to be influenced than ladies.
Reviews and rating stats show individuals value the opinion of peers more than any other material.
Source: Collective Bias
Fifty Percent Of All Of The Millennial's "Always" Check Out Online Reviews For Businesses
More youthful people understand the worth of being informed. User-generated content has an unassailable impact on customers.
If businesses think of the power of client reviews over millennials, they will realize what they've been missing out on. Older individuals are various though, only 6% of individuals aged 55 or older check out reviews.
Source: Brightlocal
American Shoppers Regard "Product Performance" To Be The Most Valuable Detail In Product Reviews
When individuals check out reviews, they focus on different elements of the shopping experience. However according to online review stats, 60% of them are most thinking about the product's performance.
Customer satisfaction, product quality and quality in time are the next couple of considerations for more than 50% of USA customers.
Source: Statista
The Average Review Word Count Has Actually Become 65% Much Shorter Since 2010
At this present time reviews are shorter, easier, and more straight to the point. The length of a review in 2019 is comparable to that of a twitter tweet.
Source: Review Trackers
72 Percent Of Customers Will Not Take Action Before They Read Some Reviews
Regardless of how attractive your marketing is, you still require consumer reviews. There's no other way around it. Consumers are still willing to hear you out, but they rely on other individuals more.
Source: My Testimonial Engine
95 Percent Of Travelers Read Online Reviews Prior To Scheduling Travel Related Services
Leisure and business tourists alike check out reviews to form an opinion. Business travelers read approximately 5 reviews vs. 6-7 for leisure tourists. 59% of all travelers report that they read reviews 'constantly' or 'extremely often'.
Source: Trust You
Google Represents 57.5% Of All Reviews World Wide
Google is the clear winner as far as distribution goes, however they are not the only ones in the game.
Here's the online reviews circulation rankings:
Google with 57.5%, Facebook at 19%, TripAdvisor with 8.4%, Yelp with 6.6% and Others at 8.6%.
Source: Review Trackers
Customer Reviews On Items Are Trusted Almost 12 Times More Than The Manufacturers' Descriptions
Word-of-mouth reviews are miles ahead of the manufacturers' description. People trust other peoples opinions before they ever trust what the maker says. The reason, makers' descriptions are generally ads.
Source: Martech Zone