30% Of Consumers Feel Favorable To A Business Which Responds To Online Reviews

Staying connected with your clients develops trust. Even something easy like reacting to their comments and reviews can make them feel appreciated.

As you may anticipate, clients who feel this way are ready to invest more cash with a company.

Source: Statuslabs

Reviews Published On Twitter Can Improve Sales By 6.46%

Online review stats reveal that reviews shared on Twitter, do more to grow sales than those on any other social network.

Source: Yotpo

74% Of Regional Businesses Have At Least 1 Google Review

A single review is far from enough to improve your site's SERP ranking.

Looking at online scores statistics, we found out that a business requires to have approximately 40 reviews before buyers "Award" it with a star.

Source: Brightlocal

71% Of Millennials Search Customer Reviews Of Expert Services

Majority of all people in need of an expert service turn to online reviews.

According to online reviews statistics, 59% utilized online reviews to choose a lawyer or a physician.

Younger people (age 18-35) are much more inclined to work with a professional based upon online reviews. Just 19% of millennials will consider hiring a legal representative without any.

Source: Thomson Reuters

91 Percent Of Millennials Have Confidence In Online Reviews As Much As Friends And Family

Online review stats place customers' reviews as the most credible source of recommendations. Online reviews generally carry the very same weight as guidance from loved ones.

Source: Brightlocal

Only 44% Of Local Businesses Have Actually Accepted Their Google My Business Listing

That's 56% of your competitors that aren't taking advantage of their listing.

While business listings on the significant review platforms are free, a surprisingly low number of companies actually make use of them.

Although we now understand why customer reviews are so effective, a lot of businesses obviously don't.

Source: LsaInsider

60 Percent Of Customers Refer To Blog And Social Media Reviews On Their Mobile Devices Before Shopping

In-store shopping is affected significantly by blogs and reviews on social media. With males being twice as likely to be affected than women.

Reviews and ranking statistics show people value the viewpoint of peers more than any other content.

Source: Collective Bias

If A Company Makes An Effort To Solve Issues Rapidly And Efficiently, 95% Of Unhappy Customers Will Go Back To A Business

Customers do not expect you to be perfect. When things go wrong, they do expect you to deal with things. If there is absolutely nothing else a business can do to deal with a problem, a simple coupon can say "We are sorry" in a more attractive way.

Source: SocialMediaToday

63.6 Percent Of Consumers Visit Google To Check For Reviews Of A Business

Considering the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and 3rd, leaving Facebook (23%) behind.

When it comes to trust, these online review stats reveal the general popularity of a website can just go so far.

Source: Review Trackers

Only 6 Percent Of Customers Do Not Rely On Consumer Reviews At All

According to customer review statistics, a tremendous 19% of customers always rely on online reviews and never ever a make a purchase without checking out reviews first.

Source: Statista

More Than 4 Negative Reviews About A Business Or Service Might Decrease Sales By 70 Percent

One negative review suffices for 35 percent of a website's visitors to decide not to purchase. 3 negative reviews can cost a business 59% less sales.

Naturally, they can be compensated by the large variety of positive reviews you get.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

64 Percent Of Americans Agree That User-generated Content (customer Reviews) Improved Their Shopping Experience In 2017

30 percent of consumers who read customer reviews, agree that it increases their purchasing confidence.

Companies use the reviews to enhance their products or services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

Favorable Reviews Motivate 68 Percent Of Consumers To Use Local Businesses

Given that the huge majority of customers read reviews, you would want yours to be appealing to new customers, right? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

72 Percent Of Customers Won't Take Action Before They Read Some Reviews

Irrespective of how enticing your marketing is, you still need client reviews. There's no way around it. Clients are still ready to hear you out, but they rely on other individuals more.

Source: My Testimonial Engine