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30% Of Consumers Feel Positive About A Business Which Responds To Online Reviews
Staying connected with your consumers establishes trust. Even something easy like reacting to their reviews and comments can make them feel appreciated.
As you might expect, customers who feel this way are ready to spend more money with a business.
Source: Statuslabs
54% Of Americans Pay The Most Attention To The Average Star Rating Of A Local Organization
The star ranking is the first thing consumers see. Still, users pay attention to other aspects also, like the quantity, recency, length, and belief of reviews. Each of these alone influences more than a 3rd of US customers.
Source: Statista
The Majority Of Local Companies Have An Average Of 39 Google Reviews
Individuals like to share their experience after they have gone to a vendor. Online review trends reveal people choose to comment if they had a favorable experience, rather than a negative or average one.
Source: Brightlocal
A Solitary Business Review Can Lift Its Conversions By 10 Percent
Online review statistics show user-generated content can do miracles in terms of conversions.
A single review can have a huge impact on your business.
A hundred reviews can boost your conversion rates by as much as 37%. Two hundred can provide an astonishing 44% increase.
Source: RevLocal
The Typical Review Length Has Become 65% Shorter Since 2010
Lately reviews are much shorter, simpler, and more straight to the point. The word count of a review in 2019 is typical to that of a tweet.
Source: Review Trackers
Consumers Checking Out Reviews On A Mobile Device Are 127% More Likely To Buy Than Desktop Users
Mobile users prefer to get things done faster. Therefore, purchasing choices are made quickly.
Online reviews are clearly convincing, yet marketers haven't always come to appreciate the power of them.
Source: Martech Zone
Reviews Are The Most Essential Part Of The Purchase Choice For Over 90% Of American Consumers
24% of US consumers consider reviews as 'incredibly influential'.
To show the importance of online reviews and scores, did you understand that 81% of customers will pay more for a product with reviews and those same clients are also going to accept slower shipping times for such products.
Source: Turntonetworks
Online Reviews Impact 67.7% Of Consumer Purchasing Decisions
More than 2 thirds of customers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
Facebook Reviews Affect More Than 50 Percent Of Consumers' Buying Decisions
Facebook is currently the most popular social network which can also influence our buying preferences.
According to social reviews data, Facebook affects over half of users' purchase decisions.
If it has positive reviews, Facebook reviews stats reveal that 4 out of five users are most likely to rely on a local business.
Source: RevLocal
83% Of All Young Customers Were Asked To Submit A Review Recently
Of those invited, 80% of consumers did give a review. In general, companies have actually asked 66% of all consumers to post a review on their company.
Source: Brightlocal
89% Of Clients Review A Companies Reactions To Reviews
Not only do many individuals check out the review replies, 30% of them hold them in high regard. Practically 96% read the reactions to their own reviews.
Source: Brightlocal
70% Of Consumers Prefer To Discover A Business By Means Of Articles And Reviews, Rather Than Ads
Ads are all well and good, but it deserves trying a different approach too. Reviews are without a doubt the very best method to discover the truth about a product or service.
Source: Statuslabs