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83% Of All Younger Clients Were Asked To Give A Review Recently
Of those invited, 80% of customers did post a review. Overall, companies have asked 66% of all customers to post a review on their business.
Source: Brightlocal
67% Of Customers Claim Reviews Are A "Very Crucial" Factor When Choosing A Solution Provider
When consumers have to choose a solution provider, reviews have an enormous influence on their decision.
Source: DemandGenReport
49 Percent Of Customers Consider The Number Of Online Reviews As An Important Factor In Their Buying Decision
Consumers value not only the quality or nature of the reviews, however they consider their quantity and recency too.
The share of consumers, who focus on the number of reviews is currently at 46 percent.
Source: Brightlocal
Online Product Reviews About A Product Can Amplify Its Conversion Rate By A Staggering 270%
User review stats reveal the purchase likelihood for an item with 5 reviews is 270% higher than the very same product without reviews.
Source: Spiegel Research Center
53% Of Consumers Anticipate Businesses To Answer Back Within A Week To Negative Reviews
Online review statistics reveal that 63% of customer reviews remain without a reply. That's regrettable, since those companies are losing customers that way.
Source: Review Trackers
Half Of All Of The Millennial's "Constantly" Read Online Reviews For Businesses
More youthful individuals know the worth of being informed. User-generated content has an indisputable influence on customers.
They will understand what they've been missing out on if businesses stop to think about the power of client reviews over millennials. Older people are different though, only 6% of individuals aged 55 or older check out reviews.
Source: Brightlocal
52% Of Customers Trust A Product More If It Has Negative Reviews Also
We already discussed the positive and negative reviews and their impact on consumers. Nevertheless, all products have their faults, if all of a products reviews are positive, it raises red flags that possibly the reviews are phony. Consumers anticipate to see some negative reviews.
Source: Capterra
Positive Reviews Encourage 68 Percent Of Consumers To Use A Local Business
Since the vast majority of customers check out reviews, you'd want yours to be appealing to new customers? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
More Than 4 Negative Reviews About A Business Or Service Might Decrease Sales By 70 Percent
One negative review is enough for 35% of a website's visitors to choose not to purchase. Three negative reviews can cost a business 59 percent fewer sales.
Naturally, they can be compensated by the sheer variety of positive reviews you get.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
Just 44 Percent Of Local Companies Have Actually Accepted Their Google My Business Listing
That's 56% of your competition that aren't benefiting from their listing.
While business listings on the major review platforms are complimentary, a remarkably low number of companies actually make use of them.
Although we now understand why customer reviews are so effective, many businesses apparently don't.
Source: LsaInsider
88% Of Americans Reported That Product Reviews Were The Most Influential Factor When Purchasing Home Electronic Devices
Stats reveal that reviews were more effective than TV ads at 37%, social networks at 23% and display ads at 49%.
Source: Statista
Almost All Consumers, Who Utilize Online Reviews, Read Them Early In The Buying Process
Let's say you wish to purchase a new vehicle and there are numerous models which fit your requirements. How do you pick the very best one for you? Well, you read reviews.
With the help of other people, you manage to choose a model that works for you. That's how positive reviews transform consumers into customers.
Source: Consumer Affairs
Google Accounts For 57.5% Of All Reviews Around The Globe
Google is the clear winner as far as circulation goes, but they are not the only ones in the game.
Here's the online reviews circulation rankings:
Google with 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp with 6.6% and Others at 8.6%.
Source: Review Trackers
82 Percent Of Consumers Check Out Review Sites Because They Wish To Buy An Item Or A Service And Want To Get The Facts About Business Products And Services.
Review sites are places that customers go to get the facts about a item, service or business . Due to the fact that they have actually already formed a buying decision, users come. The bulk of them (89 percent) buy within a week of their visit. And 29 percent do so within 24 hours.
Source: RevLocal
90% Of Users Require Less Than 10 Reviews To Form A Viewpoint About A Business
You understand what people say about impressions, right?
Users get their impression of your businesses through reviews. Generally through less than 10 of them.
Consider asking your visitors to compose one if you do not have reviews on your site.
Source: Martech Zone
63.6 Percent Of Consumers Check Out Google To Look For Reviews Of A Business
Considering the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and 3rd, leaving Facebook (23%) last.
These online review stats reveal the general appeal of a website can only presume when it concerns trust.
Source: Review Trackers
Just 6 Percent Of Customers Don't Rely On Customer Reviews At All
According to consumer review stats, a tremendous 19 percent of consumers always rely on online reviews and never a make a purchase without reading reviews.
Source: Statista