67% Of Consumers Report Reviews Are A "Extremely Crucial" Factor When Choosing A Solution Provider

Reviews have a huge impact on their decision when clients have to select a solution provider.

Source: DemandGenReport

Reviews Posted On Twitter Can Improve Revenues By 6.46%

Online review stats show that reviews shared on Twitter, do more to boost sales than those on any other social network.

Source: Yotpo

If A Business Makes An Effort To Solve Issues Rapidly And Efficiently, 95% Of Unsatisfied Consumers Will Return To A Business

Consumers don't anticipate you to be perfect. They do anticipate you to deal with things when they go wrong. If there's absolutely nothing else a business can do to resolve a problem, a simple coupon can say "We are sorry" in a more appealing way.

Source: SocialMediaToday

More Than Half Of Individuals Aged 25 To 34 Submitted Reviews

According to Statista, the younger generations are unsurprisingly the more opinionated ones.

Source: Statista

A Lot Of Local Companies Have An Average Of 39 Google Reviews

People like to share their experience after they have visited a vendor. Online review trends reveal people choose to comment if they had a positive experience, rather than a average or negative one.

Source: Brightlocal

89% Of Consumers Read A Businesses Reactions To Reviews

Not only do the majority of shoppers read the review replies, 30% of them highly value them. Practically 96% read the reactions to their own reviews.

Source: Brightlocal

91% Of Businesses Believe The Business's Star Rating Can Determine Whether They Win Or Lose A Possible Team Member

The 86% of companies doubt the integrity of online reviews. However, they recognize the huge impact user rankings have on their business. Unfavorable consumer or staff member reviews can influence 90% of job seekers.

Source: Career Arc

90 Percent Of Individuals Need Less Than 10 Reviews To Form A Viewpoint About A Business

You know what people say about impressions, right?

Users get their impression of your businesses through reviews. Generally through less than 10 of them.

If you don't have reviews on your site, think about asking your visitors to compose one.

Source: Martech Zone

54% Of Americans Pay The Most Attention To The Typical Star Ranking Of A Local Company

The star ranking is the first thing consumers see. Still, users take notice of other aspects also, like the amount, recency, length, and belief of reviews. Each of these alone influences more than a 3rd of American consumers.

Source: Statista

83% Of All Younger Shoppers Were Invited To Give A Review Recently

Of those invited, 80% of clients did leave a review. Overall, companies have asked 66% of all clients to post a review on their company.

Source: Brightlocal

If It Has Unfavorable Reviews As Well, 52% Of Customers Trust An Item More

We already discussed the negative and positive reviews and their result on customers. Nevertheless, all products have their faults, if all of a products reviews are positive, it raises warnings that maybe the reviews are fake. Consumers expect to see some unfavorable reviews.

Source: Capterra

Favorable Reviews Motivate 68 Percent Of Consumers To Use A Local Business

Since the vast majority of customers check out reviews, you would want yours to be enticing to brand-new consumers, right? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

73 Percent Of Customers Believe Consumer Reviews Are More Important Than Star And Number Scores

Online review data make it clear individuals aren't pleased with scores alone.

Consumer reviews make the statistics appear more authentic which is what the prospective customers are trying to find. Nearly a 3rd of customers say composed reviews are the only function that makes them think the websites' reviews are helpful and relevant.

Source: Fan and Fuel

64% Of Americans Concur That User-generated Content (client Reviews) Improved Their Shopping Experience In 2017

30% of consumers who read customer reviews, agree that it increases their purchasing confidence.

Businesses utilize the reviews to enhance their services and products.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

49% Of Consumers Consider The Number Of Online Reviews As A Vital Factor In Their Buying Decision

Customers value not only the quality or nature of the reviews, but they consider their number and recency as well.

The share of clients, who focus on the variety of reviews is currently at 46%.

Source: Brightlocal

If They Were Asked, 77% Of Consumers Would Submit A Review

More than a 35% would leave a review to educate others about their consumer experience and 24% would certainly direct their review to the company itself.

Over a 26% would want to give a review to help other individuals with their decision making process.

Source: Podium

A One Star Increase In Score Can Result In A 5% To 9% Increase In Business Revenue

Businesses that treat consumers fairly usually flourish, review websites help make sure of that.

Source: Statuslabs