70 Percent Of Consumers Prefer To Learn About A Business Through Short Articles And Reviews, Rather Than Advertisements

Advertisements are all well and good, however it deserves attempting a different approach also. Reviews are without a doubt the very best method to discover the truth about a product or service.

Source: Statuslabs

53% Of Customers Expect Businesses To Answer Back Within A Week To Unfavorable Reviews

Online review statistics prove that 63% of customer reviews remain without a reaction. That's too bad, since those companies are losing consumers that way.

Source: Review Trackers

A One Star Boost In Ranking Can Cause A 5% To 9% Boost In Business Revenue

Businesses that treat consumers well normally prosper, review sites help make certain of that.

Source: Statuslabs

88% Of Americans Revealed That Product Reviews Were The Most Prominent Factor When Purchasing Home Electronic Devices

Data reveal that reviews were more helpful than Television ads at 37%, social networks at 23% and display advertisements at 49%.

Source: Statista

91 Percent Of Millennials Have Faith In Online Reviews As Much As Family And Friends

Online review statistics put clients' reviews as the most reliable source of suggestions. Online reviews usually carry the very same weight as recommendations from loved ones.

Source: Brightlocal

70% Of Customers Need To Read At Least Four Reviews Before They Can Trust A Business

Four reviews may be too few. The majority of people read many more reviews to get an idea of how the business is actually doing. Don't depend upon that figure alone.

Source: Brightlocal

67% Of Consumers Claim That Reviews Are A "Very Important" Factor When Picking A Service Provider

Reviews have an enormous effect on their decision when customers have to pick a service provider.

Source: DemandGenReport

71% Of Millennials Browse Customer Reviews Of Professional Services

More than half of all individuals in need of a professional service rely on online reviews.

According to online reviews statistics, 59% used online reviews to choose a lawyer or a physician.

Younger people (age 18-35) are even more inclined to work with a professional based on online reviews. Just 19% of millennials will think about employing a legal representative without any.

Source: Thomson Reuters

Positive Reviews Encourage 68 Percent Of Consumers To Choose Local Businesses

Considering that the vast majority of customers check out reviews, you would want yours to be appealing to new consumers, right? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

Online Reviews Affect 67.7% Of Consumer Purchasing Decisions

More than two-thirds of customers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.

Source: Moz

54% Of Americans Pay The Most Attention To The Typical Star Ranking Of A Local Business

The star score is the first thing consumers see. Still, users pay attention to other elements as well, like the quantity, recency, length, and sentiment of reviews. Each of these alone affects more than a third of US customers.

Source: Statista

Almost All Customers, Who Use Online Reviews, Read Them Early In The Buying Process

Let's say you wish to buy a new automobile and there are a number of models which fit your criteria. How do you select the best one for you? Well, you read reviews.

With the help of other consumers, you manage to select a model that works for you. That's how positive reviews transform consumers into consumers.

Source: Consumer Affairs

91% Of Companies Believe The Business's Star Rating Can Determine Whether They Win Or Lose A Possible Team Member

The 86% of businesses question the integrity of online reviews. Nonetheless, they understand the huge impact user ratings have on their business. Undesirable client or staff member reviews can influence 90% of job seekers.

Source: Career Arc