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54% Of Americans Pay The Most Attention To The Typical Star Rating Of A Local Organization
The star ranking is the first thing customers see. Still, users take notice of other factors as well, like the amount, recency, length, and belief of reviews. Each of these alone influences more than a 3rd of American customers.
Source: Statista
89% Of Individuals Like To Read Reviews Using Their Cell Phones
Be it via an app or a mobile browser, customers choose to read reviews on their phones.
Source: Statista
61 Percent Of Regional Businesses Have A Typical Rating Of 4 Or 5 Stars
Generally two-thirds of companies have outstanding and awesome scores. Only 5% of companies have a rating below three stars.
Source: Brightlocal
Online Product Reviews About An Item Can Improve Its Conversion Rate By An Unprecedented 270%
User review statistics show the purchase probability for an item with five reviews is 270 percent higher than the very same product without reviews.
Source: Spiegel Research Center
Just 44% Of Local Businesses Have Claimed Their Google My Business Listing
That's 56 percent of your competitors that aren't making the most of their listing.
While business listings on the significant review platforms are complimentary, a surprisingly low number of businesses in fact utilize them.
Although we now understand why client reviews are so powerful, the majority of businesses obviously don't.
Source: LsaInsider
Only 6 Percent Of Customers Don't Rely On Customer Reviews At All
According to consumer review data, a whopping 19 percent of consumers constantly rely on online reviews and never a buy without reading reviews first.
Source: Statista
77% Of Customers Would Leave A Review If They Were Asked
More than a 35% would do it to advise others about their client experience and 24% would rather direct their review to the company itself.
Over a 26% would want to leave a review to assist other people with their choice making process.
Source: Podium
American Shoppers View "Product Performance" To Be The Most Useful Info In Product Reviews
They focus on different elements of the shopping experience when individuals read reviews. But according to online review stats, 60% of them are most interested in the product's performance.
Customer satisfaction, product quality and quality over time are the next couple of considerations for more than 50% of US customers.
Source: Statista
91% Of Millennials Have Confidence In Online Reviews As Much As Loved Ones
Online review statistics put consumers' reviews as the most credible source of recommendations. Online reviews normally bring the exact same weight as guidance from loved ones.
Source: Brightlocal
86% Of Consumers Would Consider Composing A Review For A Business
Your customers are your most valuable resource, and it's not just because of the money they invest at your business. If you give them a good experience, they will be willing to share it.
Source: Brightlocal
One-half Of All Of The Millennial's "Constantly" Check Out Online Reviews For Companies
More youthful individuals know the worth of being informed. User-generated material has an indisputable effect on customers.
If businesses stop to consider the power of customer reviews over millennials, they will understand what they've been missing out on. Older individuals are various though, only 6% of people aged 55 or older read reviews.
Source: Brightlocal
88% Of Americans Reported That Product Reviews Were The Most Influential Factor When Buying Home Electronic Devices
Data reveal that reviews were more helpful than Television ads at 37%, social networks at 23% and display advertisements at 49%.
Source: Statista
49 Percent Of Customers Consider The Quantity Of Online Reviews As An Essential Factor In Their Purchasing Decision
Consumers value not just the quality or nature of the reviews, however they consider their number and recency also.
The share of customers, who take note of the variety of reviews is currently at 46 percent.
Source: Brightlocal