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Reviews Shared On Twitter Can Help Increase Revenues By 6.46%
Online review stats show that reviews shared on Twitter, do more to increase sales than those on any other social media platform.
Source: Yotpo
Half Of All Millennial's "Constantly" Read Online Reviews For Companies
Younger individuals know the worth of being informed. User-generated material has an indisputable impact on customers.
They will understand what they've been missing out on if businesses stop to think about the power of client reviews over millennials. Older people are different though, just 6% of people aged 55 or older read reviews.
Source: Brightlocal
A Lot Of Popular Products Have An Average Ranking Of 4.2 To 4.7
You can't make everybody happy, which is why perfect 5 star scores are suspicious. That's why it is unnatural to get perfect 5 star scores.
According to client rating stats, conversion rates start to reduce as rankings rise above 4.7.
Source: Spiegel Research Center
USA Shoppers Consider "Product Performance" To Be The Most Useful Information In Product Reviews
When people read reviews, they focus on various aspects of the shopping experience. However according to online review stats, 60% of them are most interested in the product's performance.
Client satisfaction, product quality and quality in time are the next few considerations for more than 50% of USA consumers.
Source: Statista
Many Local Companies Have An Average Of 39 Google Reviews
People like to share their experience after they have visited a supplier. Online review trends show people prefer to comment if they had a positive experience, instead of a negative or average one.
Source: Brightlocal
More Than Four Negative Reviews About A Company Or Service Might Decrease Sales By 70 Percent
One negative review suffices for 35 percent of a website's visitors to decide not to buy. Three negative reviews can cost a business 59% fewer sales.
Naturally, they can be compensated by the sheer number of positive reviews you receive.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
Just 44 Percent Of Local Companies Have Accepted Their Google My Business Listing
That's 56 percent of your competition that aren't making the most of their listing.
While business listings on the major review platforms are complimentary, a remarkably low number of companies actually utilize them.
Although we now understand why client reviews are so powerful, many businesses apparently don't.
Source: LsaInsider
95% Of Dissatisfied Consumers Will Return To A Business If A Company Deals With Problems Quickly And Effectively
Consumers don't expect you to be perfect. They do expect you to take care of things when they go wrong. If there's absolutely nothing else a business can do to solve a problem, a simple coupon can say "We are sorry" in a more enticing way.
Source: SocialMediaToday
86% Of Consumers Would Think About Composing A Review For A Business
Your clients are your most valuable resource, and it's not just because of the cash they invest at your business. They will be prepared to share it if you provide them a great experience.
Source: Brightlocal
89% Of Consumers Browse A Companies Reactions To Reviews
Not only do many individuals read the review replies, 30% of them hold them in high regard. Practically 96% read the responses to their own reviews.
Source: Brightlocal
Reviews Are The Third Most Prominent Ranking Aspect For Google's Local 3 Pack
Review signals (quantity, diversity, and so on) account for 15.44% of Google's algorithm for local ranking.
Google My Business signals, like proximity and keywords represent 25.12%, and link signals at 16.53%, are more crucial than reviews as far as ranking elements go for the local 3 pack.
Source: Moz
Online Reviews Impact 67.7% Of Consumer Purchasing Decisions
More than 2 thirds of buyers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
60 Percent Of Consumers Refer To Blog And Social Network Reviews On Their Mobile Devices Prior To Shopping
In-store shopping is affected substantially by blogs and reviews on social media. With men being twice as likely to be affected than ladies.
Reviews and ranking data show people value the opinion of peers more than any other content.
Source: Collective Bias