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77% Of Consumers Do Not Rely On Reviews That Are Older Than 3 Months
Consumers don't care how excellent your service or product was in the past. Part of why online reviews matter is due to the fact that they are fresh and relevant.
Consumers understand businesses lose their touch all the time, which is why the majority of them regard older reviews irrelevant.
It is for this reason that businesses need to be continuously requesting reviews.
Source: Statuslabs
Reviews Are The Most Important Part Of The Purchase Decision For Over 90% Of American Consumers
24% of US consumers consider reviews as 'extremely influential'.
To illustrate the importance of online reviews and scores, did you understand that 81 percent of customers will pay more for an item with reviews and those very same customers are likewise willing to accept slower shipping times for such products.
Source: Turntonetworks
67% Of Customers Claim That Reviews Are A "Very Important" Factor When Picking A Service Provider
When customers have to select a solution provider, reviews have an enormous effect on their decision.
Source: DemandGenReport
Almost All Consumers, Who Utilize Online Reviews, Read Them Very Early In The Buying Process
Let's say you want to purchase a new car and there are a number of models which fit your requirements. How do you pick the very best one for you? Well, you read reviews.
With the help of other people, you quickly decide on a model that works for you. That's how favorable reviews convert customers into clients.
Source: Consumer Affairs
Only 6% Of Consumers Don't Rely On Customer Reviews At All
According to client review stats, a tremendous 19% of customers constantly rely on online reviews and never a make a purchase without checking out reviews first.
Source: Statista
53 Percent Of Americans Consider Product Reviews And Scores As The Most Important Part Of Online Shopping.
Today's buyers are wary and desire the very best bang for their dollar. It's no wonder that they consider checking out reviews as a big part of the buying decision.
Source: Statista
95% Of Travelers Read Online Reviews Prior To Reserving Travel Services
Leisure and business travelers alike read reviews to form an opinion. Business tourists read approximately 5 reviews vs. 6-7 for leisure tourists. 59% of all travelers report that they read reviews 'constantly' or 'extremely often'.
Source: Trust You
Only 44% Of Local Businesses Have Actually Accepted Their Google My Business Listing
That's 56 percent of your competitors that aren't taking advantage of their listing.
While business listings on the significant review platforms are free, a remarkably low number of businesses really make use of them.
Although we now understand why consumer reviews are so powerful, the majority of businesses obviously don't.
Source: LsaInsider
91 Percent Of Millennials Rely On Online Reviews As Much As Loved Ones
Online review stats position clients' reviews as the most trustworthy source of suggestions. Online reviews usually bring the very same weight as advice from family and friends.
Source: Brightlocal
64% Of Americans Agree That User-generated Content (customer Reviews) Enhanced Their Shopping Experience In 2017
30% of consumers who check out client reviews, agree that it increases their purchasing confidence.
Organizations use the reviews to improve their products or services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
83% Of Customers Don't Trust Advertising
The conventional channels to reach consumers aren't as prominent as they used to be. The majority of users who no longer trust ads select to focus on customers' suggestions online.
Source: Statuslabs
Online Product Reviews About An Item Can Boost Its Conversion Rate By More Than 270%
User review statistics show the purchase probability for a product with five reviews is 270 percent higher than the very same product without reviews.
Source: Spiegel Research Center
Many Local Companies Have Approximately 39 Google Reviews
People like to share their experience after they have gone to a vendor. Online review trends show individuals prefer to comment if they had a positive experience, instead of a unfavorable or mediocre one.
Source: Brightlocal
Online Reviews Impact 67.7% Of Customer Purchasing Decisions
More than two-thirds of consumers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
73% Of Consumers Believe Written Reviews Are More Important Than Star And Number Rankings
Online review data make it clear individuals aren't satisfied with ratings alone.
Customer reviews make the stats appear more genuine which is what the potential customers are looking for. Almost a third of customers say written reviews are the only feature that makes them believe the sites' reviews are pertinent and helpful.
Source: Fan and Fuel
89% Of Clients Read A Companies Feedback To Reviews
Not only do a lot of individuals check out the review replies, 30% of them highly value them. Almost 96% read the responses to their own reviews.
Source: Brightlocal
90% Of Customers Require Less Than 10 Reviews To Form A Viewpoint About A Business
You understand what people state about very first impressions?
Users get their first impression of your businesses through reviews. Generally through less than 10 of them.
If you don't have reviews on your website, consider asking your visitors to write one.
Source: Martech Zone