89% Of Clients Review A Companies Reactions To Reviews

Not only do many shoppers read the review replies, 30% of them value them highly. Almost 96% read the reactions to their own reviews.

Source: Brightlocal

61% Of Local Businesses Have An Average Rating Of 4 Or 5 Stars

Typically two-thirds of businesses have excellent and exceptional scores. Only 5% of companies have a rating listed below three stars.

Source: Brightlocal

30% Of Customers Feel Favorable To A Business Which Responds To Online Reviews

Staying connected with your consumers establishes trust. Even something as basic as responding to their reviews and remarks can make them feel valued.

As you may anticipate, clients who feel this way are more willing to invest more money with a company.

Source: Statuslabs

95 Percent Of Travelers Read Online Reviews Prior To Reserving Travel Related Services

Leisure and business tourists alike check out reviews to form an opinion. Business tourists read an average of 5 reviews vs. 6-7 for leisure travelers.

Source: Trust You

More Than Half Of Shoppers Aged 25 To 34 Gave Reviews

According to Statista, the younger generations are reportedly the more opinionated ones.

Source: Statista

91 Percent Of Millennials Turn To Online Reviews As Much As Friends And Family

Online review statistics put consumers' reviews as the most trustworthy source of recommendations. Online reviews typically carry the exact same weight as guidance from loved ones.

Source: Brightlocal

73% Of Customers Think Consumer Reviews Are More Crucial Than Star And Number Scores

Online review data make it clear people aren't pleased with ratings alone.

Client reviews make the stats appear more genuine which is what the would-be customers are looking for. Almost a third of consumers say written reviews are the only feature that makes them think the websites' reviews are useful and pertinent.

Source: Fan and Fuel

98% Of Yelp's Site Visitors Purchased From A Business They Discovered On The Site

Generally, 142 million customers visit Yelp on a monthly basis. This is as excellent a time as any if you have not declared your totally free Yelp business page.

Source: RevLocal

If A Business Deals With Problems Rapidly And Efficiently, 95% Of Unhappy Customers Will Go Back To A Business

Clients do not expect you to be perfect. When things go wrong, they do anticipate you to resolve things. If there is nothing else a business can do to deal with an issue, a simple coupon can say "We're sorry" in a more enticing way.

Source: SocialMediaToday

When Buying Home Electronic Devices, 88% Of Americans Reported That Product Reviews Were The Most Prominent Aspect

Data reveal that reviews were more beneficial than TV advertisements at 37%, social media at 23% and display ads at 49%.

Source: Statista

49% Of Customers Consider The Quantity Of Online Reviews As An Essential Consideration Of Their Purchasing Decision

Consumers value not just the quality or nature of the reviews, but they consider their number and recency too.

The share of consumers, who pay attention to the number of reviews is currently at 46 percent.

Source: Brightlocal

60% Of Consumers Consult Blog And Social Media Network Reviews On Their Mobile Devices Prior To Shopping

In-store purchasing is influenced significantly by blogs and reviews on social media. With males being twice as likely to be affected than ladies.

Reviews and score data show individuals value the opinion of peers more than any other content.

Source: Collective Bias

86 Percent Of Customers Would Think About Writing A Review For A Business

Your customers are your most important resource, and it's not just because of the money they spend at your business. If you provide a good experience, they will be willing to share it.

Source: Brightlocal

A One Star Boost In Score Can Result In A 5% To 9% Increase In Business Profits

Businesses that treat clients well usually prosper, review websites help ensure of that.

Source: Statuslabs