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Just 6% Of Consumers Don't Trust Client Reviews At All
According to customer review statistics, a massive 19% of consumers constantly trust online reviews and never a buy without checking out reviews first.
Source: Statista
15% Of Visitors Don't Trust Businesses Without Any Online Reviews
No trust indicates no interactions. 15% of prospective clients will not even think about working with a company they can't discover viewpoints about.
Source: Statuslabs
91% Of Businesses Believe The Business's Star Rating Can Determine Whether They Win Or Lose A Prospective Team Member
The 86% of companies question the integrity of online reviews. Nevertheless, they realize the massive impact user rankings have on their business. Unfavorable customer or staff member reviews can influence 90% of job seekers.
Source: Career Arc
Customer Reviews On Items Are Relied On Practically 12 Times More Than The Manufacturers' Descriptions
Word-of-mouth reviews are miles ahead of the manufacturers' description. Individuals trust other individuals viewpoints before they ever trust what the producer says. The reason, makers' descriptions are essentially ads.
Source: Martech Zone
Reviews Are The Most Crucial Part Of The Purchase Choice For Over 90% Of American Customers
24% of US buyers consider reviews as 'extremely influential'.
To highlight the value of online reviews and scores, did you know that 81 percent of consumers will pay more for a product with reviews and those very same customers are also ready to accept slower shipping times for such products.
Source: Turntonetworks
When Purchasing Home Electronic Devices, 88% Of Americans Reported That Product Reviews Were The Most Prominent Factor
Data reveal that reviews were more successful than Television ads at 37%, social networks at 23% and display advertisements at 49%.
Source: Statista
A Lone Business Review Can Raise Its Conversions By 10%
Online review statistics show user-generated content can do wonders in terms of conversions.
A single review can have a massive effect on your business.
A hundred reviews can boost your conversion rates by as much as 37%. Two hundred can provide an astonishing 44 percent boost.
Source: RevLocal
52% Of Customers Rely On A Product More If It Has Negative Reviews Also
We already touched upon the negative and positive reviews and their impact on customers. However, all products have their faults, if all of a products reviews are positive, it raises red flags that possibly the reviews are fake. Consumers anticipate to see some negative reviews.
Source: Capterra
Online Item Reviews About An Item Can Increase Its Conversion Rate By More Than 270%
User review stats reveal the purchase possibility for an item with 5 reviews is 270% higher than the exact same product without reviews.
Source: Spiegel Research Center
77% Of Individuals Don't Trust Reviews That Are Older Than 3 Months
Consumers don't care how great your service or product was in the past. Since they are relevant and fresh, is part of why online reviews matter.
Consumers know businesses lose their touch all the time, which is why the majority of them consider older reviews irrelevant.
It is for this reason that companies need to be continuously asking for reviews.
Source: Statuslabs
If They Were Asked, 77% Of Clients Would Probably Post A Review
More than a 35% would submit a review to educate others about their consumer experience and 24% would most likely direct their review to the company itself.
Over a 26% would want to give a review to help other people with their decision making process.
Source: Podium
A One Star Increase In Rating Can Cause A 5% To 9% Boost In Business Profits
Businesses that treat customers honorably normally flourish, review sites help make sure of that.
Source: Statuslabs
95 Percent Of Travelers Read Online Reviews Prior To Booking Travel Services
Leisure and business tourists alike read reviews to form an opinion. Business travelers read an average of 5 reviews vs. 6-7 for leisure tourists.
Source: Trust You
88% Of Executives Regard Reputation Risk As A Leading Business Problem
Reputation management stats indicate a business's reputation doesn't affect just the customers. Prospective team members also look at rankings and read reviews.
Source: Deloitte
49% Of Customers Consider The Quantity Of Online Reviews As An Essential Consideration Of Their Purchasing Decision
Customers value not only the quality or nature of the reviews, but they consider their number and recency as well.
The share of clients, who pay attention to the number of reviews is presently at 46%.
Source: Brightlocal