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Reviews Posted On Twitter Can Help Grow Revenues By 6.46 Percent
Online review statistics reveal that reviews shared on Twitter, do more to grow sales than those on any other social network.
Source: Yotpo
More Than Four Negative Reviews About A Company Or Service May Decrease Sales By 70 Percent
One negative review suffices for 35% of a website's visitors to choose not to purchase. 3 negative reviews can cost a business 59% less sales.
Naturally, they can be compensated by the large variety of positive reviews you receive.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
52% Of Consumers Trust A Product More If It Has Negative Reviews Too
We already touched upon the positive and negative reviews and their effect on consumers. Nevertheless, all products have their faults, if all of a products reviews are positive, it raises red flags that maybe the reviews are fake. Consumers anticipate to see some unfavorable reviews.
Source: Capterra
Clients Could Spend 31% More With A Business That Has Excellent Reviews
Take note of this fact. The more detailed other users explain your service or product, the more money you can charge and consumer review statistics reveal to us exactly how much more.
Source: Martech Zone
67% Of Customers Suggest Reviews Are A "Very Crucial" Factor When Picking A Solution Provider
When clients need to choose a service provider, reviews have a massive influence on their decision.
Source: DemandGenReport
Reviews Are The Most Vital Part Of The Purchase Choice For Over 90% Of American Customers
24% of US consumers consider reviews as 'incredibly influential'.
To illustrate the significance of online reviews and ratings, did you know that 81 percent of customers will pay more for a product with reviews and those same clients are likewise happy to accept slower shipping times for such products.
Source: Turntonetworks
Consumers Checking Out Reviews On A Mobile Phone Are 127% More Likely To Make A Purchase Than Desktop Users
Mobile users choose to get things done much faster. Buying choices are made quickly.
Online reviews are certainly convincing, yet marketers haven't always come to appreciate the power of them.
Source: Martech Zone
90 Percent Of Buyers Need Less Than 10 Reviews To Form A Viewpoint About A Business
You understand what people say about impressions, right?
Users get their impression of your businesses through reviews. Normally through less than 10 of them.
If you do not have reviews on your site, consider asking your visitors to write one.
Source: Martech Zone
A Solitary Business Review Can Raise Its Conversions By 10%
Online review stats reveal user-generated material can do miracles in terms of conversions.
A single review can have a massive influence on your business.
A hundred reviews can raise your conversion rates by as much as 37%. 2 hundred can supply a mind-blowing 44 percent boost.
Source: RevLocal
82 Percent Of Consumers Go To Review Sites Since They Wish To Acquire A Service Or An Item And Wish To Get The Facts About Business Services And Products.
Users come since they have currently formed a buying decision. The majority of them (89%) buy within a week of their visit.
Source: RevLocal
83 Percent Of Clients Don't Trust Advertising
The traditional channels to reach clients aren't as prominent as they used to be. Most users who no longer trust advertisements select to take note of consumers' suggestions online.
Source: Statuslabs
95% Of Unsatisfied Customers Will Go Back To A Business If A Business Manages To Solve Issues Quickly And Effectively
Clients do not expect you to be perfect. They do anticipate you to remedy things when they go wrong. If there's nothing else a business can do to deal with a problem, a simple coupon can say "We're sorry" in a more attractive way.
Source: SocialMediaToday
91% Of Businesses Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Potential Team Member
The 86% of businesses question the integrity of online reviews. Nevertheless, they recognize the huge effect user rankings have on their business. Unfavorable customer or staff member reviews can affect 90% of job seekers.
Source: Career Arc
63.6% Of Consumers Visit Google To Read Reviews Of A Business
Considering the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and third, leaving Facebook (23%) behind.
When it comes to trust, these online review statistics reveal the general appeal of a site can only go so far.
Source: Review Trackers
A One Star Increase In Rating Can Result In A 5% To 9% Increase In Business Earnings
Businesses that treat customers honorably normally flourish, review sites help make certain of that.
Source: Statuslabs
60% Of Customers Seek Advice From Blog And Social Network Reviews On Their Cell Phones Prior To Shopping
In-store shopping is affected substantially by blogs and reviews on social media. With men being twice as likely to be affected than women.
Reviews and score stats show people value the viewpoint of peers more than any other material.
Source: Collective Bias
53% Of Consumers Expect Businesses To Answer Back Within A Week To Negative Reviews
Online review statistics clarify that 63% of consumer reviews stay without a reply. That's too bad, due to the fact that those companies are losing customers that way.
Source: Review Trackers