88% Of Executives Judge Reputation Risk As A Leading Business Issue

Reputation management stats suggest a company's reputation does not impact just the clients. Potential employees likewise look at rankings and read reviews.

Source: Deloitte

Reviews Are The Most Essential Part Of The Purchase Choice For Over 90% Of USA Customers

24% of US shoppers consider reviews as 'extremely influential'.

To illustrate the importance of online reviews and ratings, did you understand that 81% of customers will pay more for a product with reviews and those very same clients are also happy to accept slower shipping times for such items.

Source: Turntonetworks

If It Has Unfavorable Reviews As Well, 52% Of Customers Trust A Product More

We already discussed the negative and positive reviews and their effect on consumers. Nevertheless, all products have their faults, if all of a products reviews are positive, it raises red flags that possibly the reviews are phony. People expect to see some negative reviews.

Source: Capterra

90 Percent Of Consumers Need Less Than 10 Reviews To Form A Viewpoint About A Business

You understand what individuals state about very first impressions?

Users get their impression of your businesses through reviews. Normally through less than 10 of them.

If you do not have reviews on your site, consider asking your visitors to compose one.

Source: Martech Zone

83% Of Customers Do Not Rely On Advertising

The traditional channels to reach customers aren't as prominent as they utilized to be. A lot of users who no longer trust ads select to take notice of customers' suggestions online.

Source: Statuslabs

Online Reviews Affect 67.7% Of Customer Purchasing Decisions

More than two-thirds of consumers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.

Source: Moz

77% Of Individuals Don't Rely On Reviews That Are Older Than Three Months

Clients don't care how great your service or product was in the past. Part of why online reviews matter is because they are relevant and fresh.

Customers understand businesses lose their touch all the time, which is why most of them regard older reviews irrelevant.

It is for this reason that businesses should to be constantly requesting reviews.

Source: Statuslabs

53% Of Consumers Expect Businesses To Reply Within A Week To Unfavorable Reviews

Online review statistics prove that 63% of client reviews remain without a response. That's regrettable, due to the fact that those businesses are losing customers that way.

Source: Review Trackers

15 Percent Of Consumers Do Not Trust Businesses Without Online Reviews

No trust means no interactions. 15% of prospective consumers will not even think about doing business with a company they can't find opinions about.

Source: Statuslabs

A Lot Of Best Selling Products Have A Typical Ranking Of 4.2 To 4.7

You can't make everyone happy, which is why perfect 5 star rankings are suspicious. That's why it is unnatural to get perfect 5 star scores.

According to customer rating stats, conversion rates begin to decrease as ratings rise above 4.7.

Source: Spiegel Research Center

53% Of Americans Consider Product Reviews And Ratings As The Most Vital Part Of Online Shopping.

Today's buyers are smart and desire the very best bang for their buck. It's not surprising that that they consider reading reviews as a big part of the purchasing decision.

Source: Statista

91% Of Millennials Trust In Online Reviews As Much As Loved Ones

Online review statistics place consumers' reviews as the most trustworthy source of recommendations. Online reviews generally bring the same weight as recommendations from loved ones.

Source: Brightlocal

64 Percent Of Americans Agree That User-generated Content (customer Reviews) Enhanced Their Shopping Experience In 2017

30 percent of customers who check out client reviews, concur that it increases their buying confidence.

Companies use the reviews to enhance their products or services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

Facebook Reviews Affect More Than 50% Of Consumers' Purchasing Decisions

Facebook is presently the most popular social media which can likewise influence our purchasing preferences.

According to social reviews data, Facebook affects over half of users' purchase decisions.

Facebook reviews statistics reveal that four out of 5 users are most likely to rely on a local business if it has favorable reviews.

Source: RevLocal

89% Of Buyers Like To Read Reviews On Their Cell Phones

Be it through an app or a mobile browser, folks prefer to read reviews on their cell phones.

Source: Statista

72% Of Clients Won't Take Action Before They Check Out Some Reviews

Regardless of how appealing your marketing is, you still require client reviews. There is no skirting around it. Consumers are still ready to hear you out, but they trust other people more.

Source: My Testimonial Engine

Only 44 Percent Of Local Businesses Have Accepted Their Google My Business Listing

That's 56 percent of your competitors that aren't benefiting from their listing.

While business listings on the major review platforms are totally free, a surprisingly low number of businesses in fact use them.

Although we now understand why consumer reviews are so powerful, most businesses obviously don't.

Source: LsaInsider