53% Of Consumers Expect Businesses To Answer Back Within A Week To Negative Reviews

Online review stats clarify that 63% of client reviews remain without a reply. That's regrettable, since those businesses are losing customers that way.

Source: Review Trackers

Just 44 Percent Of Local Companies Have Claimed Their Google My Business Listing

That's 56% of your competition that aren't taking advantage of their listing.

While business listings on the significant review platforms are complimentary, a surprisingly low number of companies really make use of them.

Although we now understand why consumer reviews are so effective, many businesses apparently don't.

Source: LsaInsider

Unfavorable Reviews Can Increase Conversion By As Much As 85 Percent

It sounds crazy, however negative reviews can be a positive force for users to devote more time on your website. According to online review data, individuals spend more than 5 times as long on a website when they check out negative reviews.

When there are a mix of positives and negatives, more than two thirds of users trust reviews more. A frustrating 95 percent suspect censorship or fabricated reviews if there aren't any unfavorable ones.

Source: Reevoo

83 Percent Of Customers Do Not Rely On Advertising

The standard channels to reach clients aren't as influential as they used to be. A lot of users who no longer trust ads choose to pay attention to customers' suggestions online.

Source: Statuslabs

Consumers Might Invest 31% More With A Business That Has Fantastic Reviews

Take notice of this fact. The better other users explain your service or product, the more money you can charge and consumer review stats reveal to us exactly just how much more.

Source: Martech Zone

Over Half Of Clients Aged 25 To 34 Gave Reviews

According to Statista, the more youthful generations are reportedly the more vocal ones.

Source: Statista

15 Percent Of People Do Not Trust Businesses Without Any Online Reviews

No trust suggests no interactions. 15% of prospective customers will not even think about working with a business they can't find viewpoints about.

Source: Statuslabs

91% Of Businesses Think The Company's Star Rating Can Determine Whether They Win Or Lose A Potential Team Member

The 86% of businesses question the integrity of online reviews. Nonetheless, they realize the huge impact user ratings have on their business. Undesirable consumer or employee reviews can influence 90% of job seekers.

Source: Career Arc

77% Of Buyers Do Not Trust Reviews That Are Older Than Three Months

Consumers don't care how great your service or product was in the past. Due to the fact that they are fresh and relevant, is part of why online reviews matter.

Customers know businesses lose their touch all the time, which is why the majority of them find older reviews irrelevant.

It is for this reason that companies need to be constantly asking for reviews.

Source: Statuslabs

53% Of Americans Consider Item Reviews And Scores As The Most Essential Part Of The Online Shopping Experience In 2018.

Today's consumers are wary and want the best bang for their buck. It's no surprise that they consider reading reviews as a big part of the purchasing decision.

Source: Statista

Online Product Reviews About A Product Can Increase Its Conversion Rate By More Than 270 Percent

User review statistics reveal the purchase possibility for an item with 5 reviews is 270% higher than the exact same product without reviews.

Source: Spiegel Research Center

Software Reviews Impact Over 98% Of All Purchasers

18 percent of software application buyers consider reviews to be an essential factor in the purchase process. Software reviews have no effect whatsoever on just 2 percent of customers. Two thirds of them read more than 6 reviews to make up their mind and 14 percent of them read more than 20 reviews.

Source: Capterra

61 Percent Of Local Businesses Have A Typical Ranking Of 4 Or 5 Stars

Overall two thirds of companies have great and outstanding scores. Just 5% of companies have a rating listed below 3 stars.

Source: Brightlocal

Many Best-selling Products Have An Average Score Of 4.2 To 4.7

You can't make everyone happy, which is why perfect 5 star rankings are suspicious. That's why it is abnormal to get perfect 5 star rankings.

According to client rating stats, conversion rates start to reduce as ratings rise above 4.7.

Source: Spiegel Research Center

A One Star Increase In Rating Can Result In A 5% To 9% Boost In Business Profits

Businesses that treat customers fairly typically flourish, review websites help make sure of that.

Source: Statuslabs

One-half Of All Millennial's "Constantly" Read Online Reviews For Companies

Younger individuals know the value of being informed. User-generated content has an indisputable influence on customers.

They will recognize what they've been missing out on if businesses stop to think about the power of customer reviews over millennials. Older people are various though, only 6% of people aged 55 or older read reviews.

Source: Brightlocal