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Consumer Reviews On Products Are Trusted Nearly 12 Times More Than The Makers' Descriptions
Word-of-mouth reviews are miles ahead of the producers' description. Individuals trust other peoples opinions before they ever trust what the maker states. The reason, manufacturers' descriptions are generally ads.
Source: Martech Zone
Majority Of Consumers Will Not Utilize A Company If It Has Less Than A 4 Star Ranking
This stat is one of lots of that show the importance of online ratings. Now that news of consumer fulfillment travels this fast, keeping your consumers pleased is more important than ever.
57% of customers have looked for business with more than four stars in 2018, which is up from 48% in 2017.
Additionally, 11% looked just for services with a perfect five star ranking.
Source: Brightlocal
30% Of Customers Feel Favorable To A Business Which Responds To Online Reviews
Staying connected with your customers establishes trust. Even something as basic as reacting to their remarks and reviews can make them feel valued.
As you may expect, clients who feel this way are happy to invest more cash with a company.
Source: Statuslabs
Customers Reading Reviews On A Mobile Device Are 127 Percent Most Likely To Buy Than Desktop Users
Mobile users choose to get things done quicker. For that reason, purchasing decisions are made quickly.
Online reviews are undoubtedly convincing, yet online marketers haven't always come to value the power of them.
Source: Martech Zone
More Than Four Negative Reviews About A Company Or Product Might Reduce Sales By 70 Percent
One negative review is enough for 35 percent of a site's visitors to choose not to buy. 3 negative reviews can cost a business 59% fewer sales.
Naturally, they can be compensated by the sheer variety of positive reviews you receive.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
91% Of Millennials Have Confidence In Online Reviews As Much As Family And Friends
Online review statistics place clients' reviews as the most reliable source of recommendations. Online reviews typically bring the very same weight as advice from loved ones.
Source: Brightlocal
91% Of Businesses Believe The Business's Star Rating Can Determine Whether They Win Or Lose A Possible Team Member
The 86% of businesses doubt the integrity of online reviews. Nonetheless, they realize the massive impact user rankings have on their business. Unfavorable client or staff member reviews can affect 90% of job seekers.
Source: Career Arc
Reviews Shared On Twitter Can Boost Sales By 6.46 Percent
Online review stats reveal that reviews shared on Twitter, do more to increase sales than those on any other social network.
Source: Yotpo
95% Of Travelers Check Out Online Reviews Prior To Booking Travel Services
Leisure and business travelers alike check out reviews to form an opinion. Business tourists check out an average of 5 reviews vs. 6-7 for leisure travelers.
Source: Trust You
61% Of Regional Businesses Have An Average Rating Of 4 Or 5 Stars
Overall two thirds of businesses have outstanding and great rankings. Only 5% of companies have a rating below three stars.
Source: Brightlocal
71% Of Millennials Browse Consumer Reviews Of Professional Services
Over half of all individuals in need of a professional service rely on online reviews.
According to online reviews stats, 59% utilized online reviews to choose a medical professional or a legal representative.
Younger people (age 18-35) are much more likely to employ an expert based on online reviews. Just 19% of millennials will consider hiring a legal representative without any.
Source: Thomson Reuters
Facebook Reviews Affect More Than 50% Of Customers' Buying Decisions
Facebook is presently the most popular social network which can likewise affect our purchasing decisions.
According to social media reviews stats, Facebook affects more than half of users' purchase decisions.
Facebook reviews statistics expose that 4 out of five users are most likely to rely on a local business if it has favorable reviews.
Source: RevLocal
Favorable Reviews Encourage 68% Of Consumers To Choose A Local Business
Since the large bulk of consumers check out reviews, you would want yours to be appealing to brand-new customers? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
Almost All Customers, Who Utilize Online Reviews, Read Them Early On In The Buying Process
Let's say you want to purchase a brand-new car and there are several models which fit your criteria. How do you pick the best one for you? Well, you read the reviews.
With the help of other customers, you manage to pick one that works for you. That's how positive reviews transform customers into customers.
Source: Consumer Affairs