Reviews Shared On Twitter Can Improve Revenues By 6.46%

Online review stats show that reviews shared on Twitter, do more to grow sales than those on any other social network.

Source: Yotpo

Just 6% Of Consumers Do Not Rely On Customer Reviews At All

According to client review data, a tremendous 19% of customers always rely on online reviews and never ever a make a purchase without reading reviews.

Source: Statista

83% Of All Young Consumers Were Invited To Give A Review Recently

Of those invited, 80% of clients did post a review. In general, companies have asked 66% of all clients to leave a review on their business.

Source: Brightlocal

The Average Review Word Count Has Gotten 65% Shorter Since 2010

In the present day reviews are much shorter, simpler, and more straight to the point. The length of a review in 2019 is typical to that of a twitter tweet.

Source: Review Trackers

Reviews Are The Most Crucial Part Of The Purchase Decision For Over 90% Of US Consumers

24% of US shoppers consider reviews as 'very influential'.

To illustrate the importance of online reviews and ratings, did you understand that 81% of customers will pay more for an item with reviews and those very same consumers are likewise happy to accept slower shipping times for such products.

Source: Turntonetworks

More Than 4 Negative Reviews About A Business Or Service May Reduce Sales By 70%

One negative review is enough for 35% of a website's visitors to choose not to buy. Three negative reviews can cost a business 59% less sales.

Of course, they can be compensated by the large variety of positive reviews you receive.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

91% Of Companies Think The Business's Star Rating Can Determine Whether They Win Or Lose A Potential Employee

The 86% of companies question the integrity of online reviews. However, they recognize the huge impact user rankings have on their business. Undesirable customer or staff member reviews can affect 90% of job seekers.

Source: Career Arc

If A Business Makes An Effort To Solve Issues Quickly And Efficiently, 95% Of Unsatisfied Consumers Will Return To A Business

Consumers don't anticipate you to be perfect. They do anticipate you to fix things when they go wrong. If there is absolutely nothing else a company can do to fix a problem, a simple coupon can say "We are sorry" in a more attractive way.

Source: SocialMediaToday

73 Percent Of Customers Think Consumer Reviews Are More Vital Than Star And Number Scores

Online review statistics make it clear individuals aren't pleased with scores alone.

Consumer reviews make the stats appear more authentic which is what the prospective consumers are searching for. Nearly a 3rd of consumers say composed reviews are the only function that makes them think the websites' reviews are pertinent and beneficial.

Source: Fan and Fuel

More Than Half Of Consumers Won't Utilize A Business If It Has Less Than A 4 Star Score

This stat is among numerous that illustrate the value of online scores. Now that news of customer fulfillment travels this quick, keeping your customers happy is more crucial than ever.

57% of consumers have searched for business with more than four stars in 2018, which is up from 48 percent in 2017.

Moreover, 11% looked only for companies with an ideal five star rating.

Source: Brightlocal

64% Of Americans Agree That User-generated Content (client Reviews) Enhanced Their Shopping Experience In 2017

30 percent of customers who check out customer reviews, agree that it increases their buying confidence.

Businesses utilize the reviews to improve their products or services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

Almost All Customers, Who Use Online Reviews, Read Them Early On In The Buying Process

Let's say you wish to purchase a new car and there are several models which fit your criteria. How do you pick the very best one for you? Well, you read online reviews.

With the help of other people, you manage to choose one that works for you. That's how favorable reviews transform consumers into clients.

Source: Consumer Affairs

Consumers Might Spend 31 Percent More With A Business That Has Terrific Reviews

Focus on this statistic. The better other users describe your service or product, the more money you can charge and consumer review stats reveal to us exactly just how much more.

Source: Martech Zone

People Reading Reviews On A Mobile Device Are 127 Percent More Likely To Purchase Than Desktop Users

Mobile users choose to get things done quicker. Buying choices are made quickly.

Online reviews are clearly persuasive, yet marketers haven't always come to appreciate the power of them.

Source: Martech Zone

If They Were Asked, 77% Of Customers Would Undoubtedly Post A Review

More than a 35% would post a review to advise others about their consumer encounter and 24% would likely direct their review to the company itself.

Over a 26% would want to leave a review to assist other people with their choice making process.

Source: Podium

83 Percent Of Clients Don't Trust Advertising

The conventional channels to reach clients aren't as prominent as they used to be. Many users who no longer trust ads select to take notice of consumers' recommendations online.

Source: Statuslabs

Over Half Of People Aged 25-34 Posted Reviews

According to Statista, the younger generations are unsurprisingly the more vocal ones.

Source: Statista

67% Of Customers Admit Reviews Are A "Extremely Crucial" Factor When Selecting A Solution Provider

Reviews have a huge effect on their decision when customers have to choose a service provider.

Source: DemandGenReport