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Customers Checking Out Reviews On A Mobile Phone Are 127% More Likely To Buy Than Desktop Users
Mobile users choose to get things done faster. For that reason, buying choices are made rapidly.
Online reviews are clearly persuasive, yet marketers have not always come to value the power of them.
Source: Martech Zone
If It Has Less Than A 4 Star Rating, More Than Half Of Customers Will Not Utilize An Organisation
This stat is among numerous that highlight the importance of online rankings. Now that news of client fulfillment travels this quick, keeping your customers happy is more vital than ever.
57% of customers have searched for business with more than four stars in 2018, which is up from 48 percent in 2017.
11% looked only for companies with a perfect five star score.
Source: Brightlocal
Just 44 Percent Of Local Businesses Have Actually Accepted Their Google My Business Listing
That's 56% of your competition that aren't taking advantage of their listing.
While business listings on the major review platforms are free, a remarkably low number of businesses really make use of them.
Although we now know why client reviews are so powerful, the majority of businesses obviously don't.
Source: LsaInsider
83% Of All Young Buyers Were Invited To Leave A Review Recently
Of those invited, 80% of consumers did post a review. Overall, businesses have actually asked 66% of all consumers to submit a review on their business.
Source: Brightlocal
Reviews Are The Most Crucial Part Of The Purchase Decision For Over 90% Of American Customers
24% of US buyers consider reviews as 'exceptionally influential'.
To illustrate the value of online reviews and rankings, did you understand that 81% of consumers will pay more for an item with reviews and those same clients are also going to accept slower shipping times for such items.
Source: Turntonetworks
61% Of Local Businesses Have A Typical Score Of 4 To 5 Stars
Generally 2 out of 3 companies have good and awesome ratings. Only 5% of businesses have a ranking listed below 3 stars.
Source: Brightlocal
Facebook Reviews Impact More Than 50% Of Consumers' Purchasing Decisions
Facebook is currently the most popular social media which can also affect our buying decisions.
According to social media reviews stats, Facebook affects more than half of users' purchase decisions.
Facebook reviews statistics expose that 4 out of five users are most likely to rely on a local business if it has positive reviews.
Source: RevLocal
Reviews Posted On Twitter Can Grow Revenues By 6.46%
Online review statistics show that reviews shared on Twitter, do more to grow sales than those on any other social network.
Source: Yotpo
Positive Reviews Encourage 68 Percent Of Consumers To Choose Local Businesses
Considering that the large bulk of customers read reviews, you would want yours to be appealing to brand-new clients? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
86 Percent Of Consumers Would Consider Writing A Review For A Business
Your clients are your most valuable resource, and it's not only because of the cash they invest at your business. If you provide a good experience, they will be willing to share it.
Source: Brightlocal
More Than 4 Negative Reviews About A Business Or Service Might Decrease Sales By 70%
One negative review suffices for 35% of a site's visitors to decide not to buy. 3 negative reviews can cost a business 59% less sales.
Of course, they can be compensated by the large number of positive reviews you get.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone