64 Percent Of Americans Agree That User-generated Content (consumer Reviews) Enhanced Their Shopping Experience In 2017

30% of consumers who check out customer reviews, concur that it increases their purchasing confidence.

Organizations use the reviews to improve their services and products.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

Many Local Businesses Have Approximately 39 Google Reviews

Individuals like to share their experience after they've gone to a vendor. Online review trends reveal individuals choose to comment if they had a favorable experience, instead of a negative or mediocre one.

Source: Brightlocal

49 Percent Of Customers Consider The Quantity Of Online Reviews As A Necessary Factor In Their Buying Decision

Consumers value not just the quality or nature of the reviews, however they consider their quantity and recency too.

The share of customers, who take note of the number of reviews is currently at 46%.

Source: Brightlocal

Clients Could Invest 31% More With A Business That Has Great Reviews

Focus on this statistic. The more detailed other users describe your service or product, the more cash you can charge and consumer review stats reveal to us exactly just how much more.

Source: Martech Zone

Positive Reviews Encourage 68 Percent Of Consumers To Choose Local Businesses

Because the large majority of consumers check out reviews, you would want yours to be appealing to new clients? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

82 Percent Of Customers Check Out Review Sites Because They Want To Buy An Item Or A Service And Wish To Get The Truth About Business Services And Products.

Users come due to the fact that they have actually already formed a purchase decision. The bulk of them (89%) buy within a week of their visit.

Source: RevLocal

Online Product Reviews About An Item Can Raise Its Conversion Rate By More Than 270 Percent

User review stats show the purchase possibility for an item with 5 reviews is 270% higher than the same product without reviews.

Source: Spiegel Research Center

86% Of Customers Would Think About Writing A Review For A Business

Your customers are your most valuable resource, and it's not only because of the money they spend at your business. If you give them a good experience, they will want to share it.

Source: Brightlocal

Google Accounts For 57.5% Of All Reviews Across The World

Google is in the lead here, followed by Facebook as a remote second.

These are the online reviews distribution rankings:

Google at 57.5%, Facebook with 19%, TripAdvisor with 8.4%, Yelp with 6.6% and Others with 8.6%.

Source: Review Trackers

More Than Half Of Shoppers Aged 25-34 Submitted Reviews

According to Statista, the younger generations are seemingly the more vocal ones.

Source: Statista

More Than 4 Negative Reviews About A Company Or Service May Reduce Sales By 70 Percent

One negative review is enough for 35 percent of a site's visitors to choose not to purchase. 3 negative reviews can cost a business 59 percent fewer sales.

Obviously, they can be compensated by the sheer variety of positive reviews you receive.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

Reviews Published On Twitter Can Boost Online Sales By 6.46%

Online review data reveal that reviews shared on Twitter, do more to boost sales than those on any other social media platform.

Source: Yotpo

Almost All Consumers, Who Utilize Online Reviews, Read Them Very Early In The Buying Process

Let's say you want to buy a new automobile and there are numerous models which fit your criteria. How do you select the best one for you? Well, you read the reviews.

With the help of other customers, you quickly pick one that works for you. That's how favorable reviews transform consumers into consumers.

Source: Consumer Affairs

30% Of Clients Feel Favorable To A Company Which Responds To Online Reviews

Keeping in touch with your consumers builds their trust. Even something like reacting to their comments and reviews can make them feel valued.

As you might expect, customers who feel this way are going to spend more cash with a business.

Source: Statuslabs

If A Business Deals With Issues Rapidly And Efficiently, 95% Of Unsatisfied Customers Will Return To A Business

Clients don't anticipate you to be perfect. When things go wrong, they do expect you to take care of things. If there's nothing else a company can do to solve a concern, a simple coupon can say "We're sorry" in a more appealing way.

Source: SocialMediaToday

73 Percent Of Customers Believe Client Reviews Are More Important Than Star And Number Scores

Online review data make it clear individuals aren't pleased with ratings alone.

Written reviews make the statistics appear more genuine which is what the prospective consumers are looking for. Practically a 3rd of consumers state written reviews are the only feature that makes them think the sites' reviews are beneficial and relevant.

Source: Fan and Fuel

If It Has Less Than A 4 Star Ranking, More Than Half Of Customers Won't Use A Business

This stat is among lots of that highlight the value of online ratings. Now that news of client complete satisfaction travels this quick, keeping your clients pleased is more important than ever.

57 percent of customers have looked for companies with more than 4 stars in 2018, which is up from 48 percent in 2017.

Additionally, 11% looked just for companies with an ideal five star ranking.

Source: Brightlocal