If They Were Asked, 77% Of Customers Would Definitely Post A Review

More than a 35% would leave a review to notify others about their consumer encounter and 24% would definitely direct their review to the business itself.

Over a 26% would be willing to submit a review to help other people with their choice making process.

Source: Podium

Over Half Of Customers Will Not Utilize A Business If It Has Less Than A 4 Star Score

This stat is one of lots of that illustrate the value of online rankings. Now that news of client complete satisfaction travels this fast, keeping your clients happy is more important than ever.

57% of customers have looked for companies with more than four stars in 2018, which is up from 48 percent in 2017.

Additionally, 11% looked only for services with a perfect five star rating.

Source: Brightlocal

88% Of Executives View Reputation Risk As A Top Business Problem

Reputation management statistics suggest a company's reputation doesn't impact simply the customers. Potential team members also look at scores and read reviews.

Source: Deloitte

Clients Could Spend 31% More With A Business That Has Great Reviews

Focus on this statistic. The more detailed other users describe your service or product, the more cash you can charge and consumer review stats show us precisely how much more.

Source: Martech Zone

83 Percent Of Consumers Don't Trust Advertising

The traditional channels to reach customers aren't as influential as they utilized to be. Most users who no longer trust ads pick to focus on clients' recommendations online.

Source: Statuslabs

Reviews Published On Twitter Can Help Improve Revenues By 6.46 Percent

Online review statistics reveal that reviews shared on Twitter, do more to grow sales than those on any other social network.

Source: Yotpo

Facebook Reviews Affect More Than 50% Of Customers' Purchasing Decisions

Facebook is currently the most popular social network which can also influence our purchasing decisions.

According to social reviews statistics, Facebook affects the majority of users' purchase decisions.

Facebook reviews stats expose that four out of five users are more likely to trust a local business if it has positive reviews.

Source: RevLocal

83% Of All Younger Customers Were Asked To Give A Review Recently

Of those invited, 80% of clients did leave a review. In general, companies have asked 66% of all customers to submit a review on their business.

Source: Brightlocal

Customers Checking Out Reviews On A Mobile Device Are 127% More Likely To Make A Purchase Than Desktop Users

Mobile users choose to get things done faster. For that reason, buying decisions are made quickly.

Online reviews are obviously convincing, yet online marketers haven't necessarily come to value the power of them.

Source: Martech Zone

Negative Reviews Can Increase Conversion By Up To 85%

It sounds insane, however negative reviews can be a positive force for users to devote more time on your website. According to online review statistics, individuals spend more than 5 times as long on a site when they check out negative reviews.

When there are a mix of positives and negatives, more than two-thirds of users trust reviews more. An overwhelming 95% suspect censorship or faked reviews if there aren't any unfavorable ones.

Source: Reevoo

Favorable Reviews Encourage 68 Percent Of Customers To Choose A Local Business

Because the large majority of customers read reviews, you'd want yours to be appealing to brand-new clients? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

53% Of Customers Expect Businesses To Answer Back Within A Week To Unfavorable Reviews

Online review statistics reveal that 63% of consumer reviews stay without a response. That's regrettable, due to the fact that those businesses are losing customers that way.

Source: Review Trackers

73% Of Consumers Think Customer Reviews Are More Crucial Than Star And Number Rankings

Online review statistics make it clear people aren't pleased with ratings alone.

Consumer reviews make the stats appear more genuine which is what the would-be consumers are looking for. Nearly a third of customers state written reviews are the only feature that makes them think the sites' reviews are appropriate and helpful.

Source: Fan and Fuel

Reviews Are The Most Vital Part Of The Purchase Decision For Over 90% Of United States Consumers

24% of US buyers consider reviews as 'exceptionally influential'.

To illustrate the value of online reviews and scores, did you know that 81 percent of consumers will pay more for an item with reviews and those same consumers are also ready to accept slower shipping times for such items.

Source: Turntonetworks

30% Of Clients Feel Comfortable With A Company Which Responds To Online Reviews

Staying connected with your consumers develops trust. Even something easy like responding to their reviews and comments can make them feel appreciated.

As you might anticipate, customers who feel this way are going to invest more cash with a company.

Source: Statuslabs

US Shoppers Regard "Product Performance" To Be The Most Valuable Info In Product Reviews

They focus on different aspects of the shopping experience when people check out reviews. However according to online review statistics, 60% of them are most thinking about the item's performance.

Client satisfaction, product quality and quality in time are the next couple of considerations for more than 50% of USA customers.

Source: Statista

71% Of Millennials Search Customer Reviews Of Expert Services

Majority of all individuals in need of an expert service rely on online reviews.

According to online reviews stats, 59% utilized online reviews to pick a lawyer or a medical professional.

Younger people (age 18-35) are a lot more inclined to work with a professional based upon online reviews. Only 19% of millennials will consider working with a lawyer without any.

Source: Thomson Reuters

Consumer Reviews On Items Are Relied On Practically 12 Times More Than The Manufacturers' Descriptions

Word-of-mouth reviews are miles ahead of the manufacturers' description. Individuals trust other individuals opinions before they ever trust what the maker states. The reason, producers' descriptions are essentially ads.

Source: Martech Zone