Favorable Reviews Encourage 68% Of Consumers To Use Local Businesses

Because the large bulk of consumers read reviews, you'd want yours to be appealing to new clients? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

88% Of Executives View Reputation Risk As A Top Business Problem

Reputation management statistics suggest a company's reputation does not impact just the consumers. Prospective team members also take a look at scores and read reviews.

Source: Deloitte

Almost All Consumers, Who Utilize Online Reviews, Read Them Early On In The Buying Process

Let's say you want to buy a brand-new automobile and there are a number of models which fit your requirements. How do you pick the best one for you? Well, you read the reviews.

With the help of other people, you quickly decide on a model that works for you. That's how positive reviews transform consumers into consumers.

Source: Consumer Affairs

Online Item Reviews About An Item Can Raise Its Conversion Rate By More Than 270%

User review statistics reveal the purchase probability for an item with five reviews is 270% higher than the very same item without reviews.

Source: Spiegel Research Center

Unfavorable Reviews Can Boost Conversion By As Much As 85 Percent

It sounds crazy, but negative reviews can be a positive driver for users to spend more time on your website. According to online review data, people spend more than 5 times as long on a site when they check out negative reviews.

When there are a mix of negatives and positives, more than two-thirds of users trust reviews more. If there aren't any negative ones, a frustrating 95% suspect censorship or fabricated reviews.

Source: Reevoo

77% Of Clients Do Not Trust Reviews That Are Older Than Three Months

Clients don't care how good your product or service was in the past. Part of why online reviews matter is because they are relevant and fresh.

Consumers know businesses lose their touch all the time, which is why the majority of them regard older reviews unimportant.

It is for this reason that companies need to be constantly asking for reviews.

Source: Statuslabs

53% Of Customers Expect Companies To Respond Within A Week To Negative Reviews

Online review statistics reveal that 63% of customer reviews stay without a reaction. That's regrettable, due to the fact that those companies are losing consumers that way.

Source: Review Trackers

If A Company Manages To Resolve Issues Rapidly And Effectively, 95% Of Dissatisfied Customers Will Return To A Business

Clients do not expect you to be perfect. When things go wrong, they do anticipate you to remedy things. If there is nothing else a business can do to deal with an issue, a simple coupon can say "We're sorry" in a more enticing way.

Source: SocialMediaToday

89% Of Customers Browse A Businesses Replies To Reviews

Not only do a lot of clients check out the review replies, 30% of them hold them in high regard. Almost 96% read the reactions to their own reviews.

Source: Brightlocal

US Shoppers View "Product Performance" To Be The Most Helpful Info In Product Reviews

When people check out reviews, they concentrate on different aspects of the shopping experience. However according to online review statistics, 60% of them are most thinking about the product's performance.

Customer satisfaction, product quality and quality with time are the next few factors to consider for more than 50% of US customers.

Source: Statista

The Majority Of Clients Aged 25-34 Submitted Reviews

According to Statista, the more youthful generations are surprisingly the more opinionated ones.

Source: Statista

89% Of Shoppers Prefer To Read Reviews Using Their Mobile Phones

Be it through an app or a mobile web browser, customers prefer to read reviews on their mobile devices.

Source: Statista

When Buying Home Electronic Devices, 88% Of Americans Declared That Product Reviews Were The Most Prominent Factor

Data reveal that reviews were more beneficial than Television ads at 37%, social networks at 23% and display ads at 49%.

Source: Statista

Reviews Are The Third Most Prominent Ranking Factor For Google's Local 3 Pack

Review signals (quantity, diversity, and so on) account for 15.44% of Google's algorithm for local ranking.

Only Google My Business signals, like distance and keywords represent 25.12%, and link signals at 16.53%, are more vital than reviews as far as ranking elements go for the local 3 pack.

Source: Moz

Since They Want To Acquire A Product Or A Service And Desire To Get The Truth About The Businesses Products And Services, 82 Percent Of Customers Check Out Review Websites.

Users come since they have already formed a buying decision. The bulk of them (89%) purchase within a week of their visit.

Source: RevLocal