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Software Application Reviews Influence Over 98% Of All Buyers
18% of software buyers consider reviews to be a necessary factor in the purchase process. Software application reviews have no impact whatsoever on just 2% of customers. Two thirds of them read more than 6 reviews to decide and 14% of them read more than 20 reviews.
Source: Capterra
Positive Reviews Encourage 68 Percent Of Customers To Use Local Businesses
Given that the large bulk of customers check out reviews, you'd want yours to be inviting to brand-new clients, right? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
98 Percent Of Yelp's Website Visitors Bought From A Business They Discovered On The Website
Normally, 142 million customers check out Yelp every month. This is as excellent a time as any if you haven't declared your totally free Yelp business page.
Source: RevLocal
52% Of Customers Trust A Product More If It Has Unfavorable Reviews Also
We already touched upon the positive and negative reviews and their impact on consumers. However, all products have their faults, if all of a products reviews are positive, it raises warnings that maybe the reviews are phony. Customers expect to see some negative reviews.
Source: Capterra
72% Of Clients Won't Take Action Unless They Check Out Some Reviews
Regardless of how alluring your marketing is, you still require customer reviews. There is no way around it. Consumers are still ready to hear you out, however they rely on other individuals more.
Source: My Testimonial Engine
If It Has Less Than A 4 Star Score, More Than Half Of Consumers Will Not Utilize An Organisation
This stat is among lots of that illustrate the importance of online scores. Now that news of customer fulfillment travels this quick, keeping your consumers happy is more important than ever.
57 percent of customers have actually looked for companies with more than 4 stars in 2018, which is up from 48% in 2017.
11% looked only for organizations with a perfect five star score.
Source: Brightlocal
89% Of Consumers Want To Read Reviews Using Their Smartphones
Be it by means of an app or a mobile internet browser, people prefer to read reviews on their phones.
Source: Statista
60% Of Customers Seek Advice From Blog And Social Media Network Reviews On Their Mobile Devices Before Shopping
In-store shopping is affected substantially by blogs and reviews on social networks. With men being twice as likely to be affected than women.
Reviews and ranking data reveal individuals value the opinion of peers more than any other content.
Source: Collective Bias
15 Percent Of Customers Don't Trust Businesses Without Online Reviews
No trust implies no interactions. 15 percent of possible customers will not even consider working with a business they can't discover viewpoints about.
Source: Statuslabs
71% Of Millennials Browse Customer Reviews Of Expert Services
Over half of all people in need of an expert service rely on online reviews.
According to online reviews statistics, 59% used online reviews to select a physician or a lawyer.
Younger people (age 18-35) are much more inclined to hire a professional based upon online reviews. Just 19% of millennials will consider working with a legal representative without any.
Source: Thomson Reuters
Online Product Reviews About A Product Can Raise Its Conversion Rate By More Than 270 Percent
User review statistics reveal the purchase probability for an item with five reviews is 270 percent higher than the same item without reviews.
Source: Spiegel Research Center
88% Of Americans Stated That Product Reviews Were The Most Influential Factor When Purchasing Home Electronics
Data reveal that reviews were more helpful than Television ads at 37%, social networks at 23% and display ads at 49%.
Source: Statista
More Than Four Negative Reviews About A Company Or Product May Decrease Sales By 70 Percent
One negative review is enough for 35% of a website's visitors to decide not to buy. 3 negative reviews can cost a business 59% fewer sales.
Obviously, they can be compensated by the sheer number of positive reviews you receive.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
The Majority Of Customers Aged 25-34 Wrote Reviews
According to Statista, the more youthful generations are purportedly the more opinionated ones.
Source: Statista
70 Percent Of Consumers Need To Check Out A Minimum Of 4 Reviews Before They Can Rely On A Business
Four reviews may be too few. Most people read a lot more reviews to get a better idea of how business is in fact doing. Don't depend on that statistic alone.
Source: Brightlocal
Just 44% Of Local Companies Have Claimed Their Google My Business Listing
That's 56% of your competitors that aren't making the most of their listing.
While business listings on the significant review platforms are totally free, a remarkably low number of businesses actually use them.
Although we now understand why client reviews are so effective, a lot of businesses obviously don't.
Source: LsaInsider
89% Of Consumers Review A Businesses Reactions To Reviews
Not only do a lot of shoppers check out the review replies, 30% of them value them highly. Nearly 96% read the reactions to their own reviews.
Source: Brightlocal
86 Percent Of Customers Would Consider Writing A Review For A Business
Your consumers are your most important resource, and it's not only because of the money they invest at your business. If you give them a good experience, they will want to share it.
Source: Brightlocal