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Favorable Reviews Encourage 68% Of Consumers To Choose A Local Business
Because the vast bulk of customers read reviews, you would want yours to be inviting to brand-new clients, right? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
91% Of Businesses Think The Business's Star Rating Can Determine Whether They Win Or Lose A Potential Employee
The 86% of companies doubt the integrity of online reviews. However, they recognize the enormous impact user ratings have on their business. Unfavorable consumer or employee reviews can affect 90% of job seekers.
Source: Career Arc
77% Of Consumers Would Most Likely Submit A Review If They Were Asked
More than a 35% would submit a review to inform others about their client encounter and 24% would likely direct their review to the business itself.
Over a 26% would want to give a review to assist other people with their decision making process.
Source: Podium
A One Star Boost In Score Can Cause A 5% To 9% Boost In Business Revenue
Businesses that treat customers honorably usually succeed, review websites help make sure of that.
Source: Statuslabs
If It Has Less Than A 4 Star Rating, More Than Half Of Customers Won't Use A Company
This stat is one of numerous that show the significance of online scores. Now that news of customer complete satisfaction travels this fast, keeping your customers pleased is more vital than ever.
57 percent of consumers have looked for companies with more than 4 stars in 2018, which is up from 48 percent in 2017.
Moreover, 11 percent looked just for businesses with a perfect five star score.
Source: Brightlocal
71% Of Millennials Browse Consumer Reviews Of Professional Services
Majority of all people in need of a professional service turn to online reviews.
According to online reviews stats, 59% used online reviews to select a lawyer or a medical professional.
Younger people (age 18-35) are even more likely to hire an expert based upon online reviews. Only 19% of millennials will consider working with an attorney without any.
Source: Thomson Reuters
60 Percent Of Consumers Check Out Blog And Social Media Reviews On Their Cell Phones Prior To Shopping
In-store purchasing is affected significantly by blogs and reviews on social media. With men being twice as likely to be influenced than ladies.
Reviews and rating statistics reveal individuals value the opinion of peers more than any other material.
Source: Collective Bias
49 Percent Of Customers Consider The Number Of Online Reviews As An Essential Factor In Their Purchasing Decision
Customers value not just the quality or nature of the reviews, but they consider their number and recency as well.
The share of consumers, who focus on the variety of reviews is currently at 46 percent.
Source: Brightlocal
Over Half Of Consumers Aged 25-34 Wrote Reviews
According to Statista, the more youthful generations are apparently the more vocal ones.
Source: Statista
Reviews Are The Most Vital Part Of The Purchase Decision For Over 90% Of USA Customers
24% of US shoppers consider reviews as 'very influential'.
To highlight the significance of online reviews and ratings, did you know that 81% of consumers will pay more for a product with reviews and those same consumers are also ready to accept slower shipping times for such items.
Source: Turntonetworks
61 Percent Of Regional Businesses Have An Average Rating Of 4 Or 5 Stars
Generally two thirds of companies have exceptional and great ratings. Just 5% of companies have a score below three stars.
Source: Brightlocal
83% Of All Young Clients Were Asked To Submit A Review Recently
Of those invited, 80% of customers did post a review. Overall, businesses have asked 66% of all clients to leave a review on their business.
Source: Brightlocal
54% Of Americans Pay The Most Attention To The Typical Star Score Of A Local Organization
The star rating is the first thing consumers see. Still, users pay attention to other factors as well, like the quantity, recency, length, and belief of reviews. Each of these alone affects more than a third of American customers.
Source: Statista
A Solitary Business Review Can Lift Its Conversions By 10 Percent
Online review stats reveal user-generated material can do wonders in regards to conversions.
A single review can have a huge effect on your business.
A hundred reviews can increase your conversion rates by as much as 37 percent. 2 hundred can supply an astonishing 44% boost.
Source: RevLocal