77% Of Customers Do Not Rely On Reviews That Are Older Than 3 Months

Clients don't care how great your product or service was in the past. Due to the fact that they are fresh and relevant, is part of why online reviews matter.

Consumers know businesses lose their touch all the time, which is why the majority of them find older reviews unimportant.

It is for this reason that businesses ought to be continuously requesting reviews.

Source: Statuslabs

Fifty Percent Of All Of The Millennial's "Always" Check Out Online Reviews For Businesses

Younger people understand the value of being informed. User-generated content has an indisputable influence on consumers.

They will recognize what they've been missing out on if businesses stop to think about the power of client reviews over millennials. Older individuals are various though, just 6% of individuals aged 55 or older check out reviews.

Source: Brightlocal

54% Of Americans Pay The Most Attention To The Average Star Rating Of A Local Business

The star ranking is the first thing consumers see. Still, users pay attention to other elements also, like the quantity, recency, length, and belief of reviews. Each of these alone influences more than a third of US customers.

Source: Statista

Reviews Are The Third Most Influential Ranking Element For Google's Local 3 Pack

Review signals (quantity, diversity, etc.) represent 15.44% of Google's algorithm for local ranking.

Only Google My Business signals, like distance and keywords account for 25.12%, and link signals at 16.53%, are more crucial than reviews as far as ranking aspects go for the local 3 pack.

Source: Moz

86 Percent Of Customers Would Consider Writing A Review For A Business

Your customers are your most valuable resource, and it's not just because of the cash they invest at your business. If you provide an excellent experience, they will want to share it.

Source: Brightlocal

88% Of Executives Judge Reputation Risk As A Leading Business Issue

Reputation management statistics suggest a company's reputation doesn't impact simply the consumers. Potential team members likewise look at ratings and read reviews.

Source: Deloitte

30% Of Consumers Feel Favorable To A Business Which Responds To Online Reviews

Keeping in touch with your clients establishes trust. Even something as simple as reacting to their remarks and reviews can make them feel appreciated.

As you might expect, clients who feel this way are more willing to invest more money with a business.

Source: Statuslabs

Clients Might Spend 31% More With A Business That Has Great Reviews

Take note of this statistic. The better other users explain your service or product, the more cash you can charge and customer review statistics show us precisely just how much more.

Source: Martech Zone

53% Of Americans Consider Product Reviews And Rankings As The Most Important Part Of The Online Shopping Experience In 2018.

Today's consumers are smart and desire the very best bang for their dollar. It's not surprising that that they consider reading reviews as a big part of the buying decision.

Source: Statista

Just 6 Percent Of Customers Don't Rely On Customer Reviews At All

According to consumer review statistics, a massive 19% of consumers always trust online reviews and never ever a make a purchase without checking out reviews.

Source: Statista

A One Star Increase In Rating Can Result In A 5% To 9% Boost In Business Income

Businesses that treat consumers well normally prosper, review sites help ensure of that.

Source: Statuslabs

If They Were Asked, 77% Of Consumers Would Undoubtedly Give A Review

More than a 35% would post a review to educate others about their client encounter and 24% would undoubtedly direct their review to the business itself.

Over a 26% would be willing to give a review to assist other individuals with their choice making process.

Source: Podium

Users Reading Reviews On A Mobile Phone Are 127% More Likely To Buy Than Desktop Users

Mobile users prefer to get things done quicker. Buying decisions are made quickly.

Online reviews are clearly persuasive, yet marketers have not necessarily come to appreciate the power of them.

Source: Martech Zone

Reviews Are The Most Important Part Of The Purchase Choice For Over 90% Of US Clients

24% of US consumers consider reviews as 'exceptionally influential'.

To highlight the importance of online reviews and ratings, did you understand that 81% of consumers will pay more for a product with reviews and those very same customers are likewise happy to accept slower shipping times for such items.

Source: Turntonetworks

89% Of Consumers Review A Companies Reactions To Reviews

Not only do most customers check out the review replies, 30% of them hold them in high regard. Practically 96% read the replies to their own reviews.

Source: Brightlocal