83% Of All Young Consumers Were Asked To Give A Review Recently

Of those asked, 80% of customers did submit a review. In general, companies have actually asked 66% of all consumers to leave a review on their company.

Source: Brightlocal

67% Of Consumers Suggest Reviews Are A "Extremely Important" Factor When Picking A Solution Provider

When consumers need to choose a solution provider, reviews have a massive influence on their decision.

Source: DemandGenReport

54% Of Americans Pay The Most Attention To The Typical Star Score Of A Local Company

The star score is the first thing customers see. Still, users pay attention to other elements as well, like the quantity, recency, length, and belief of reviews. Each of these alone affects more than a third of American customers.

Source: Statista

Reviews Published On Twitter Can Help Increase Online Sales By 6.46 Percent

Online review statistics reveal that reviews shared on Twitter, do more to grow sales than those on any other social media platform.

Source: Yotpo

77% Of Consumers Would Likely Post A Review If They Were Asked

More than a 35% would post a review to educate others about their consumer experience and 24% would certainly direct their review to the business itself.

Over a 26% would be willing to submit a review to help other people with their choice making process.

Source: Podium

95% Of Unsatisfied Clients Will Go Back To A Company If A Company Manages To Solve Issues Quickly And Efficiently

Clients do not expect you to be perfect. When things go wrong, they do expect you to resolve things. If there is absolutely nothing else a business can do to resolve a concern, a simple coupon can say "We're sorry" in a more attractive way.

Source: SocialMediaToday

53 Percent Of Americans Consider Product Reviews And Scores As The Most Essential Part Of The Online Shopping Experience In 2018.

Today's consumers are smart and want the very best bang for their dollar. It's no surprise that they consider checking out reviews as a huge part of the purchasing decision.

Source: Statista

More Than Four Negative Reviews About A Company Or Product May Decrease Sales By 70%

One negative review suffices for 35% of a site's visitors to choose not to buy. Three negative reviews can cost a business 59% less sales.

Obviously, they can be compensated by the sheer variety of positive reviews you receive.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

74 Percent Of Local Companies Have At Least One Google Review

One review is far from sufficient to improve your site's SERP ranking.

Looking at online scores stats, we discovered that a business needs to have approximately 40 reviews before buyers "Award" it with a star.

Source: Brightlocal

70 Percent Of Consumers Prefer To Find Out About A Business Via Reviews And Short Articles, Rather Than Advertisements

Advertisements are all well and good, but it's worth attempting a different approach too. Reviews are by far the very best method to find the truth about a product or service.

Source: Statuslabs

95% Of Travelers Check Out Online Reviews Prior To Reserving Travel Services

Leisure and business tourists alike read reviews to form a viewpoint. Business travelers check out approximately 5 reviews vs. 6-7 for leisure travelers. 59% of all tourists report that they read reviews 'constantly' or 'really often'.

Source: Trust You

Clients Could Invest 31 Percent More With A Business That Has Excellent Reviews

Take note of this statistic. The better other users describe your services or product, the more cash you can charge and customer review stats reveal to us precisely how much more.

Source: Martech Zone

The Average Review Length Has Become 65% Shorter Since 2010

At the present time reviews are much shorter, easier, and more straight to the point. The word count of a review in 2019 is similar to that of tweet from twitter.

Source: Review Trackers

Google Accounts For 57.5 Percent Of All Reviews Globally

Google is the clear winner as far as distribution goes, but they are not the only ones in the game.

Here's the online reviews distribution rankings:

Google at 57.5%, Facebook at 19%, TripAdvisor with 8.4%, Yelp at 6.6% and Others with 8.6%.

Source: Review Trackers

Unfavorable Reviews Can Improve Conversion By As Much As 85 Percent

It sounds crazy, however negative reviews can be a positive driver for users to devote more time on your website. According to online review data, people devote more than five times as long on a website when they check out negative reviews.

When there are a mix of negatives and positives, more than two thirds of users trust reviews more. A frustrating 95 percent suspect censorship or fabricated reviews if there aren't any unfavorable ones.

Source: Reevoo

A Lone Business Review Can Raise Its Conversions By 10%

Online review stats show user-generated material can do wonders in terms of conversions.

A single review can have a massive influence on your business.

A hundred reviews can boost your conversion rates by as much as 37 percent. 2 hundred can supply an astonishing 44% increase.

Source: RevLocal