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Clients Could Invest 31% More With A Business That Has Great Reviews
Take note of this fact. The better other users describe your service or product, the more cash you can charge and customer review statistics reveal to us precisely just how much more.
Source: Martech Zone
Only 44% Of Local Businesses Have Actually Accepted Their Google My Business Listing
That's 56% of your competitors that aren't making the most of their listing.
While business listings on the major review platforms are complimentary, a surprisingly low number of companies really utilize them.
Although we now understand why customer reviews are so powerful, a lot of businesses obviously don't.
Source: LsaInsider
Half Of All Of The Millennial's "Constantly" Check Out Online Reviews For Companies
Younger individuals understand the value of being informed. User-generated content has an unassailable impact on customers.
If businesses think of the power of client reviews over millennials, they will understand what they've been losing out on. Older individuals are different though, only 6% of individuals aged 55 or older check out reviews.
Source: Brightlocal
49 Percent Of Consumers Consider The Quantity Of Online Reviews As A Necessary Factor In Their Purchasing Decision
Customers value not just the quality or nature of the reviews, however they consider their quantity and recency also.
The share of clients, who take notice of the variety of reviews is currently at 46 percent.
Source: Brightlocal
Online Reviews Affect 67.7% Of Customer Purchasing Decisions
More than two-thirds of consumers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
Over Half Of Individuals Aged 25-34 Wrote Reviews
According to Statista, the younger generations are clearly the more opinionated ones.
Source: Statista
83 Percent Of Clients Do Not Rely On Advertising
The traditional channels to reach clients aren't as influential as they utilized to be. The majority of users who no longer trust ads pick to take note of customers' suggestions online.
Source: Statuslabs
A Lot Of Local Companies Have Approximately 39 Google Reviews
People like to share their experience after they have gone to a vendor. Online review trends show individuals choose to comment if they had a favorable experience, instead of a average or negative one.
Source: Brightlocal
91 Percent Of Millennials Rely On Online Reviews As Much As Friends And Family
Online review stats put consumers' reviews as the most trustworthy source of recommendations. Online reviews typically carry the same weight as guidance from family and friends.
Source: Brightlocal
89% Of Individuals Want To Read Reviews Using Their Cell Phones
Be it by means of an app or a mobile web browser, individuals choose to read reviews on their mobile devices.
Source: Statista
95% Of Travelers Read Online Reviews Prior To Reserving Travel Related Services
Leisure and business travelers alike check out reviews to form an opinion. Business travelers read an average of 5 reviews vs. 6-7 for leisure travelers.
Source: Trust You
53% Of Consumers Expect Businesses To Answer Back Within A Week To Negative Reviews
Online review statistics prove that 63% of consumer reviews go on without a reaction. That's regrettable, due to the fact that those businesses are losing customers that way.
Source: Review Trackers