71% Of Millennials Search Customer Reviews Of Expert Services

Over half of all individuals in need of a professional service rely on online reviews.

According to online reviews data, 59% used online reviews to select a medical professional or a legal representative.

Younger people (age 18-35) are even more likely to employ a professional based on online reviews. Just 19% of millennials will consider working with a lawyer without any.

Source: Thomson Reuters

73% Of Customers Believe Written Reviews Are More Vital Than Star And Number Scores

Online review stats make it clear people aren't pleased with ratings alone.

Client reviews make the statistics appear more genuine which is what the prospective consumers are trying to find. Nearly a third of consumers say written reviews are the only feature that makes them think the websites' reviews are helpful and appropriate.

Source: Fan and Fuel

Many Popular Items Have A Typical Rating Of 4.2 To 4.7

You can't make everyone happy, which is why perfect 5 star rankings are suspicious. That's why it is unnatural to get perfect 5 star scores.

According to consumer rating statistics, conversion rates start to reduce as ratings rise above 4.7.

Source: Spiegel Research Center

70% Of Consumers Need To Check Out At Least 4 Reviews Before They Can Trust A Business

Four reviews may be too few. Many people check out many more reviews to get an idea of how business is really doing. Don't depend on that figure alone.

Source: Brightlocal

Reviews Posted On Twitter Can Boost Sales By 6.46%

Online review stats show that reviews shared on Twitter, do more to increase sales than those on any other social network.

Source: Yotpo

A Single Business Review Can Raise Its Conversions By 10 Percent

Online review statistics show user-generated material can do wonders in terms of conversions.

A single review can have a massive impact on your business.

A hundred reviews can increase your conversion rates by as much as 37 percent. 2 hundred can provide a mind-blowing 44 percent increase.

Source: RevLocal

63.6 Percent Of Customers Visit Google To Read Reviews Of A Business

Considering the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and third, leaving Facebook (23%) at the end.

These online review stats reveal the general popularity of a site can only presume when it comes to trust.

Source: Review Trackers

30% Of Customers Feel Comfortable With A Company Which Responds To Online Reviews

Staying connected with your consumers establishes trust. Even something as simple as responding to their reviews and comments can make them feel appreciated.

As you might expect, clients who feel this way are happy to invest more cash with a business.

Source: Statuslabs

Majority Of Customers Won't Utilize An Organisation If It Has Less Than A 4 Star Score

This stat is one of many that show the importance of online scores. Now that news of customer satisfaction travels this fast, keeping your consumers delighted is more vital than ever.

57% of customers have looked for business with more than 4 stars in 2018, which is up from 48 percent in 2017.

Additionally, 11 percent looked just for businesses with a best five star score.

Source: Brightlocal

91% Of Companies Think The Business's Star Rating Can Determine Whether They Win Or Lose A Prospective Employee

The 86% of businesses doubt the integrity of online reviews. Nonetheless, they recognize the massive impact user rankings have on their business. Unfavorable customer or staff member reviews can affect 90% of job seekers.

Source: Career Arc

Many Local Companies Have Approximately 39 Google Reviews

Individuals like to share their experience after they have gone to a vendor. Online review trends show individuals choose to comment if they had a favorable experience, instead of a average or negative one.

Source: Brightlocal