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49% Of Customers Consider The Quantity Of Online Reviews As An Important Consideration Of Their Purchasing Decision
Customers value not just the quality or nature of the reviews, however they consider their number and recency as well.
The share of consumers, who focus on the variety of reviews is currently at 46%.
Source: Brightlocal
67% Of Consumers Report Reviews Are A "Extremely Important" Factor When Selecting A Solution Provider
Reviews have a massive impact on their decision when customers have to pick a service provider.
Source: DemandGenReport
74% Of Local Companies Have At Least One Google Review
One review is far from enough to improve your site's SERP ranking.
Taking a look at online rankings data, we found out that a business needs to have at least 40 reviews before consumers "Award" it with a star.
Source: Brightlocal
Clients Might Invest 31 Percent More With A Business That Has Terrific Reviews
Take note of this statistic. The more detailed other users describe your product or service, the more cash you can charge and customer review stats show us exactly just how much more.
Source: Martech Zone
91% Of Companies Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Prospective Team Member
The 86% of companies question the integrity of online reviews. However, they understand the enormous effect user scores have on their business. Unfavorable customer or employee reviews can influence 90% of job seekers.
Source: Career Arc
More Than Four Negative Reviews About A Company Or Product Might Decrease Sales By 70%
One negative review is enough for 35 percent of a site's visitors to choose not to purchase. Three negative reviews can cost a business 59 percent less sales.
Naturally, they can be compensated by the sheer number of positive reviews you get.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
90% Of Clients Require Less Than 10 Reviews To Form An Opinion About A Business
You understand what individuals state about impressions, right?
Users get their impression of your businesses through reviews. Typically through less than 10 of them.
Think about asking your visitors to compose one if you don't have reviews on your site.
Source: Martech Zone
A One Star Boost In Rating Can Result In A 5% To 9% Boost In Business Profits
Businesses that treat clients fairly usually succeed, review websites help make certain of that.
Source: Statuslabs
A Lot Of Local Companies Have Approximately 39 Google Reviews
Individuals like to share their experience after they have gone to a supplier. Online review trends reveal people prefer to comment if they had a favorable experience, instead of a negative or mediocre one.
Source: Brightlocal
70 Percent Of Consumers Choose To Find Out About A Business Through Reviews And Posts, Instead Of Ads
Advertisements are all well and good, but it deserves attempting a different approach also. Reviews are without a doubt the very best method to discover the truth about a product or service.
Source: Statuslabs
If It Has Negative Reviews As Well, 52% Of Consumers Trust An Item More
We already touched upon the positive and negative reviews and their impact on customers. Nevertheless, all products have their faults, it raises red flags that perhaps the reviews are fake if all of a products reviews are favorable. Customers anticipate to see some negative reviews.
Source: Capterra
64% Of Americans Concur That User-generated Content (consumer Reviews) Enhanced Their Shopping Experience In 2017
30% of consumers who read customer reviews, agree that it increases their buying confidence.
Businesses utilize the reviews to enhance their products or services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
Consumer Reviews On Products Are Trusted Almost 12 Times More Than The Makers' Descriptions
Word-of-mouth reviews are miles ahead of the makers' description. People trust other peoples opinions before they ever trust what the manufacturer states. The reason, makers' descriptions are generally advertisements.
Source: Martech Zone