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Reviews Are The 3rd Most Prominent Ranking Element For Google's Local 3 Pack
Review signals (amount, diversity, and so on) account for 15.44% of Google's algorithm for local ranking.
Just Google My Business signals, like proximity and keywords account for 25.12%, and link signals at 16.53%, are more vital than reviews as far as ranking elements go for the local 3 pack.
Source: Moz
Positive Reviews Encourage 68 Percent Of Customers To Use A Local Business
Considering that the vast bulk of customers check out reviews, you would want yours to be appealing to new consumers? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
53% Of Consumers Anticipate Companies To Respond Within A Week To Negative Reviews
Online review statistics clarify that 63% of consumer reviews stay without a response. That's regrettable, since those businesses are losing clients that way.
Source: Review Trackers
Facebook Reviews Impact More Than 50% Of Consumers' Purchasing Decisions
Facebook is presently the most popular social network which can also affect our buying decisions.
According to social media reviews statistics, Facebook affects more than half of users' purchase choices.
Facebook reviews statistics expose that four out of five users are more likely to rely on a local business if it has favorable reviews.
Source: RevLocal
70% Of Customers Need To Read At Least Four Reviews Before They Can Rely On A Business
Four reviews may be too few. Most people read much more reviews to get an idea of how business is in fact doing. Do not depend upon that figure alone.
Source: Brightlocal
60 Percent Of Consumers Seek Advice From Blog And Social Network Reviews On Their Cell Phones Prior To Shopping
In-store shopping is affected substantially by blogs and reviews on social media. With men being twice as likely to be influenced than women.
Reviews and rating stats show people value the viewpoint of peers more than any other content.
Source: Collective Bias
95% Of Disappointed Customers Will Go Back To A Business If A Company Takes Care Of Issues Rapidly And Efficiently
Consumers don't anticipate you to be perfect. They do expect you to deal with things when they go wrong. If there is nothing else a business can do to deal with a problem, a simple coupon can say "We're sorry" in a more enticing way.
Source: SocialMediaToday
Reviews Are The Most Crucial Part Of The Purchase Choice For Over 90% Of USA Customers
24% of US buyers consider reviews as 'incredibly influential'.
To show the significance of online reviews and scores, did you understand that 81% of consumers will pay more for an item with reviews and those exact same clients are likewise willing to accept slower shipping times for such items.
Source: Turntonetworks
The Typical Review Length Has Become 65% Much Shorter Since 2010
At this present time reviews are much shorter, simpler, and more straight to the point. The length of a review in 2019 is proportionate to that of tweet on twitter.
Source: Review Trackers
A Lone Business Review Can Raise Its Conversions By 10 Percent
Online review stats reveal user-generated content can do wonders in terms of conversions.
A single review can have a huge impact on your business.
A hundred reviews can increase your conversion rates by as much as 37%. Two hundred can supply an astonishing 44 percent boost.
Source: RevLocal
If They Were Asked, 77% Of Clients Would Definitely Post A Review
More than a 35% would do it to inform others about their consumer encounter and 24% would certainly direct their review to the company itself.
Over a 26% would want to give a review to assist other people with their decision making process.
Source: Podium