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A Lot Of Local Businesses Have An Average Of 39 Google Reviews
Individuals like to share their experience after they've gone to a vendor. Online review trends show individuals prefer to comment if they had a positive experience, instead of a unfavorable or mediocre one.
Source: Brightlocal
Reviews Are The Most Vital Part Of The Purchase Decision For Over 90% Of USA Consumers
24% of US buyers consider reviews as 'incredibly influential'.
To highlight the significance of online reviews and scores, did you know that 81 percent of customers will pay more for an item with reviews and those same consumers are also going to accept slower shipping times for such products.
Source: Turntonetworks
Online Product Reviews About An Item Can Improve Its Conversion Rate By An Incredible 270 Percent
User review statistics reveal the purchase probability for an item with 5 reviews is 270 percent higher than the same product without reviews.
Source: Spiegel Research Center
The Majority Of People Aged 25 To 34 Posted Reviews
According to Statista, the younger generations are unsurprisingly the more vocal ones.
Source: Statista
71% Of Millennials Search Consumer Reviews Of Professional Services
Over half of all people in need of an expert service turn to online reviews.
According to online reviews stats, 59% used online reviews to pick an attorney or a physician.
Young people (age 18-35) are even more likely to employ a professional based on online reviews. Only 19% of millennials will think about employing a lawyer without any.
Source: Thomson Reuters
88% Of Executives Regard Reputation Risk As A Leading Business Issue
Reputation management statistics indicate a company's reputation doesn't impact just the customers. Prospective team members likewise look at rankings and read reviews.
Source: Deloitte
30% Of Customers Feel Comfortable With A Company Which Answers Online Reviews
Staying connected with your clients establishes trust. Even something like reacting to their reviews and comments can make them feel appreciated.
As you may expect, clients who feel this way are more willing to spend more cash with a company.
Source: Statuslabs
The Majority Of Best Selling Items Have A Typical Ranking Of 4.2 To 4.7
You can't make everybody happy, which is why perfect 5 star ratings are suspicious. That's why it is unnatural to get perfect 5 star ratings.
According to client rating statistics, conversion rates begin to decrease as scores rise above 4.7.
Source: Spiegel Research Center
54% Of Americans Pay The Most Attention To The Typical Star Score Of A Local Company
The star rating is the first thing customers see. Still, users take note of other factors as well, like the amount, recency, length, and belief of reviews. Each of these alone influences more than a 3rd of United States consumers.
Source: Statista
67% Of Customers Suggest Reviews Are A "Very Crucial" Factor When Choosing A Service Provider
Reviews have a massive impact on their decision when customers have to select a service provider.
Source: DemandGenReport
64 Percent Of Americans Agree That User-generated Content (consumer Reviews) Improved Their Shopping Experience In 2017
30 percent of customers who read consumer reviews, agree that it increases their purchasing confidence.
Businesses use the reviews to enhance their products or services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
73 Percent Of Customers Believe Client Reviews Are More Crucial Than Star And Number Scores
Online review data make it clear people aren't pleased with ratings alone.
Consumer reviews make the stats appear more authentic which is what the prospective consumers are trying to find. Practically a 3rd of customers state written reviews are the only feature that makes them think the websites' reviews are useful and relevant.
Source: Fan and Fuel
53% Of Customers Expect Companies To Answer Back Within A Week To Unfavorable Reviews
Online review stats prove that 63% of client reviews stay without a reaction. That's regrettable, because those businesses are losing clients that way.
Source: Review Trackers