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A One Star Increase In Score Can Result In A 5% To 9% Increase In Business Revenue
Businesses that treat clients well usually flourish, review websites help make sure of that.
Source: Statuslabs
64 Percent Of Americans Agree That User-generated Content (consumer Reviews) Improved Their Shopping Experience In 2017
30% of consumers who read customer reviews, concur that it increases their purchasing confidence.
Organizations utilize the reviews to enhance their products and services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
86% Of Customers Would Consider Composing A Review For A Business
Your consumers are your most important resource, and it's not just because of the money they invest at your business. They will be ready to share it if you give them a good experience.
Source: Brightlocal
A Lot Of Local Companies Have An Average Of 39 Google Reviews
People like to share their experience after they have gone to a vendor. Online review trends show individuals prefer to comment if they had a positive experience, instead of a mediocre or unfavorable one.
Source: Brightlocal
Online Item Reviews About An Item Can Improve Its Conversion Rate By A Whopping 270%
User review stats show the purchase possibility for an item with 5 reviews is 270% higher than the exact same product without reviews.
Source: Spiegel Research Center
United States Shoppers View "Product Performance" To Be The Most Useful Detail In Product Reviews
When individuals read reviews, they focus on different elements of the shopping experience. However according to online review statistics, 60% of them are most interested in the item's performance.
Client satisfaction, product quality and quality in time are the next couple of considerations for more than 50% of American customers.
Source: Statista
95 Percent Of Travelers Read Online Reviews Prior To Scheduling Travel Services
Leisure and business travelers alike check out reviews to form an opinion. Business travelers check out an average of 5 reviews vs. 6-7 for leisure travelers.
Source: Trust You
Favorable Reviews Encourage 68 Percent Of Consumers To Choose Local Businesses
Since the large majority of consumers check out reviews, you would want yours to be appealing to new customers? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
Since They Desire To Buy A Service Or A Product And Desire To Get The Facts About The Businesses Products And Services, 82% Of Customers Go To Review Websites.
Users come due to the fact that they have currently formed a buying decision. The bulk of them (89%) purchase within a week of their visit.
Source: RevLocal
53% Of Americans Consider Product Reviews And Rankings As The Most Important Part Of Online Shopping.
Today's consumers are smart and want the very best bang for their buck. It's not surprising that that they consider checking out reviews as a big part of the buying decision.
Source: Statista
71% Of Millennials Browse Consumer Reviews Of Professional Services
Majority of all individuals in need of an expert service turn to online reviews.
According to online reviews stats, 59% utilized online reviews to select a doctor or an attorney.
Young people (age 18-35) are a lot more likely to hire an expert based on online reviews. Only 19% of millennials will think about working with a legal representative without any.
Source: Thomson Reuters
89% Of Buyers Want To Read Reviews Using Their Smartphones
Be it through an app or a mobile web browser, people young and old choose to read reviews on their cell phones.
Source: Statista
83 Percent Of Clients Don't Trust Advertising
The traditional channels to reach consumers aren't as influential as they utilized to be. Many users who no longer trust advertisements choose to take notice of clients' recommendations online.
Source: Statuslabs