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82% Of Consumers Visit Review Sites Because They Wish To Buy An Item Or A Service And Want To Get The Facts About The Businesses Services And Products.
Review websites are places that customers go to get the truth about a business, product and services . Since they have already formed a buying decision, users come. The majority of them (89%) purchase within a week of their visit. And 29 percent do so in 24 hours.
Source: RevLocal
A Lot Of Local Companies Have Approximately 39 Google Reviews
Individuals like to share their experience after they have gone to a supplier. Online review trends reveal people choose to comment if they had a favorable experience, rather than a negative or mediocre one.
Source: Brightlocal
American Consumers Consider "Product Performance" To Be The Most Helpful Info In Product Reviews
When individuals check out reviews, they concentrate on different elements of the shopping experience. However according to online review stats, 60% of them are most thinking about the product's performance.
Client satisfaction, product quality and quality in time are the next couple of considerations for more than 50% of USA customers.
Source: Statista
Over Half Of People Aged 25-34 Wrote Reviews
According to Statista, the more youthful generations are plainly the more opinionated ones.
Source: Statista
89% Of Consumers Choose To Read Reviews Using Their Cell Phones
Be it by means of an app or a mobile internet browser, people choose to read reviews on their phones.
Source: Statista
Reviews Are The Most Vital Part Of The Purchase Choice For Over 90% Of United States Consumers
24% of US buyers consider reviews as 'exceptionally influential'.
To illustrate the value of online reviews and rankings, did you understand that 81% of consumers will pay more for an item with reviews and those very same customers are also ready to accept slower shipping times for such products.
Source: Turntonetworks
Software Reviews Impact Over 98 Percent Of All Purchasers
18% of software application buyers consider reviews to be an essential factor in the purchase process. Software application reviews have no impact whatsoever on only 2 percent of consumers. Two thirds of them read more than 6 reviews to make up their mind and 14% of them read more than 20 reviews.
Source: Capterra
Reviews Published On Twitter Can Help Increase Sales By 6.46 Percent
Online review stats show that reviews shared on Twitter, do more to increase sales than those on any other social network.
Source: Yotpo
53% Of Consumers Anticipate Businesses To Reply Within A Week To Unfavorable Reviews
Online review stats show that 63% of consumer reviews stay without a response. That's regrettable, because those businesses are losing consumers that way.
Source: Review Trackers
More Than Four Negative Reviews About A Company Or Product Might Decrease Sales By 70 Percent
One negative review is enough for 35 percent of a website's visitors to decide not to purchase. 3 negative reviews can cost a business 59% fewer sales.
Naturally, they can be compensated by the sheer number of positive reviews you receive.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
90% Of Individuals Need Less Than 10 Reviews To Form An Opinion About A Business
You know what individuals state about first impressions?
Users get their first impression of your businesses through reviews. Typically through less than 10 of them.
If you do not have reviews on your website, consider asking your visitors to write one.
Source: Martech Zone
15% Of Clients Don't Trust Businesses Without Any Online Reviews
No trust suggests no interactions. 15 percent of prospective customers won't even think about working with a business they can't find opinions about.
Source: Statuslabs
Consumer Reviews On Items Are Relied On Nearly 12 Times More Than The Manufacturers' Descriptions
Word-of-mouth reviews are miles ahead of the producers' description. People trust other individuals opinions before they ever trust what the producer states. The reason, makers' descriptions are essentially advertisements.
Source: Martech Zone
63.6 Percent Of Customers Visit Google To Look For Reviews Of A Business
Thinking about the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and third, leaving Facebook (23%) at the end.
These online review stats reveal the basic appeal of a site can just go so far when it comes to trust.
Source: Review Trackers