Buyers Reading Reviews On A Mobile Phone Are 127 Percent More Likely To Purchase Than Desktop Users

Mobile users choose to get things done faster. Purchasing choices are made quickly.

Online reviews are undoubtedly convincing, yet marketers have not always come to value the power of them.

Source: Martech Zone

61 Percent Of Local Businesses Have A Typical Rating Of 4 To 5 Stars

Typically 2 out of 3 companies have excellent and outstanding rankings. Just 5% of businesses have a score below 3 stars.

Source: Brightlocal

Software Reviews Influence Over 98 Percent Of All Purchasers

18 percent of software application buyers consider reviews to be an important factor in the purchase procedure. Software application reviews have no impact whatsoever on just 2% of customers. Two-thirds of them read more than six reviews to decide and 14% of them read more than 20 reviews.

Source: Capterra

86% Of Customers Would Consider Composing A Review For A Business

Your customers are your most valuable resource, and it's not just because of the money they spend at your business. If you give them a good experience, they will be willing to share it.

Source: Brightlocal

Consumers Could Spend 31% More With A Business That Has Excellent Reviews

Pay attention to this fact. The better other users describe your service or product, the more cash you can charge and consumer review statistics show us precisely how much more.

Source: Martech Zone

88% Of Executives Regard Reputation Risk As A Top Business Problem

Reputation management statistics suggest a company's reputation does not affect simply the clients. Potential team members also look at ratings and take a look at reviews.

Source: Deloitte

49 Percent Of Consumers Consider The Quantity Of Online Reviews As An Essential Factor In Their Buying Decision

Customers value not only the quality or nature of the reviews, but they consider their quantity and recency also.

The share of customers, who take note of the number of reviews is currently at 46%.

Source: Brightlocal

Facebook Reviews Affect More Than 50 Percent Of Customers' Purchasing Decisions

Facebook is presently the most popular social network which can also affect our purchasing preferences.

According to social media reviews statistics, Facebook affects more than half of users' purchase decisions.

If it has positive reviews, Facebook reviews statistics expose that 4 out of 5 users are more likely to rely on a local business.

Source: RevLocal

Reviews Are The Most Essential Part Of The Purchase Choice For Over 90% Of American Consumers

24% of US consumers consider reviews as 'extremely influential'.

To illustrate the importance of online reviews and scores, did you understand that 81% of customers will pay more for an item with reviews and those very same consumers are also going to accept slower shipping times for such products.

Source: Turntonetworks

52% Of Consumers Trust A Product More If It Has Unfavorable Reviews Also

We already discussed the positive and negative reviews and their effect on consumers. Nevertheless, all products have their faults, if all of a products reviews are positive, it raises red flags that maybe the reviews are fake. Customers expect to see some negative reviews.

Source: Capterra

89% Of Customers Browse A Companies Reactions To Reviews

Not only do the majority of consumers read the review replies, 30% of them hold them in high regard. Nearly 96% read the responses to their own reviews.

Source: Brightlocal

Over Half Of Clients Aged 25 To 34 Wrote Reviews

According to Statista, the younger generations are plainly the more opinionated ones.

Source: Statista

If A Company Deals With Problems Quickly And Efficiently, 95% Of Dissatisfied Customers Will Return To A Company

Clients don't anticipate you to be perfect. They do expect you to resolve things when they go wrong. If there is nothing else a business can do to solve a concern, a simple coupon can say "We're sorry" in a more attractive way.

Source: SocialMediaToday

89% Of Shoppers Prefer To Read Reviews Using Their Cell Phones

Be it by means of an app or a mobile internet browser, most people prefer to read reviews on their cell phones.

Source: Statista

63.6% Of Customers Check Out Google To Look For Reviews Of A Business

Thinking about the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and 3rd, leaving Facebook (23%) at the end.

When it comes to trust, these online review stats reveal the general popularity of a website can just go so far.

Source: Review Trackers

91 Percent Of Millennials Have Faith In Online Reviews As Much As Family And Friends

Online review statistics position consumers' reviews as the most reliable source of suggestions. Online reviews typically bring the very same weight as advice from friends and family.

Source: Brightlocal

Fifty Percent Of All Of The Millennial's "Always" Check Out Online Reviews For Companies

More youthful individuals understand the worth of being informed. User-generated content has an unassailable impact on consumers.

If businesses stop to consider the power of customer reviews over millennials, they will understand what they've been losing out on. Older people are different though, only 6% of individuals aged 55 or older check out reviews.

Source: Brightlocal