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15% Of Customers Don't Trust Businesses Without Any Online Reviews
No trust indicates no interactions. 15 percent of potential consumers won't even think about working with a company they can't find viewpoints about.
Source: Statuslabs
Positive Reviews Motivate 68 Percent Of Customers To Use Local Businesses
Since the vast majority of consumers read reviews, you'd want yours to be appealing to brand-new consumers? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
Consumers Might Spend 31% More With A Business That Has Excellent Reviews
Focus on this statistic. The more detailed other users explain your services or product, the more money you can charge and customer review stats reveal to us precisely just how much more.
Source: Martech Zone
71% Of Millennials Browse Consumer Reviews Of Expert Services
More than half of all individuals in need of an expert service turn to online reviews.
According to online reviews stats, 59% used online reviews to choose a medical professional or a legal representative.
Young people (age 18-35) are much more inclined to employ a professional based on online reviews. Only 19% of millennials will think about working with an attorney without any.
Source: Thomson Reuters
A One Star Boost In Score Can Lead To A 5% To 9% Increase In Business Revenue
Businesses that treat consumers honorably typically prosper, review sites help make sure of that.
Source: Statuslabs
64% Of Americans Concur That User-generated Content (consumer Reviews) Enhanced Their Shopping Experience In 2017
30 percent of customers who check out customer reviews, agree that it increases their purchasing confidence.
Organizations utilize the reviews to enhance their products and services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
Unfavorable Reviews Can Increase Conversion By As Much As 85%
It sounds crazy, however negative reviews can be a positive factor for users to devote more time on your website. According to online review data, people devote more than 5 times as long on a site when they check out negative reviews.
More than two thirds of users trust reviews more when there are a mix of negatives and positives. An overwhelming 95% suspect censorship or faked reviews if there aren't any negative ones.
Source: Reevoo
77% Of Consumers Would Undoubtedly Give A Review If They Were Asked
More than a 35% would post a review to notify others about their customer encounter and 24% would probably direct their review to the company itself.
Over a 26% would be willing to post a review to assist other individuals with their decision making process.
Source: Podium
70% Of Consumers Choose To Discover A Business By Means Of Reviews And Posts, Rather Than Ads
Ads are all well and good, however it's worth trying a different approach too. Reviews are by far the very best way to discover the truth about a product or service.
Source: Statuslabs
91% Of Businesses Believe The Business's Star Rating Can Determine Whether They Win Or Lose A Possible Employee
The 86% of companies doubt the integrity of online reviews. Nonetheless, they recognize the huge impact user rankings have on their business. Unfavorable client or staff member reviews can affect 90% of job seekers.
Source: Career Arc
The Typical Review Length Has Actually Become 65% Much Shorter Since 2010
Presently reviews are shorter, simpler, and more straight to the point. The word count of a review in 2019 is similar to that of tweet from twitter.
Source: Review Trackers