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88% Of Executives View Reputation Risk As A Top Business Concern
Reputation management statistics show a business's reputation does not impact just the consumers. Potential employees likewise look at ratings and read reviews.
Source: Deloitte
Many Popular Items Have A Typical Rating Of 4.2 To 4.7
You can't make everyone delighted, which is why perfect 5 star scores are suspicious. Somebody always has a bit of a gripe. That's why it is abnormal to get perfect 5 star rankings. Sometimes a lower rating really helps your overall rating.
According to consumer rating statistics, conversion rates begin to reduce as ratings rise above 4.7.
Source: Spiegel Research Center
A One Star Increase In Rating Can Cause A 5% To 9% Increase In Business Income
Businesses that treat customers well usually succeed, review sites help make sure of that.
Source: Statuslabs
Facebook Reviews Affect More Than 50 Percent Of Customers' Purchasing Decisions
Facebook is currently the most popular social network which can also affect our purchasing decisions.
According to social reviews data, Facebook affects the majority of users' purchase choices.
If it has favorable reviews, Facebook reviews stats expose that four out of five users are likely to trust a local business.
Source: RevLocal
Most Local Companies Have Approximately 39 Google Reviews
People like to share their experience after they have gone to a supplier. Online review trends reveal people choose to comment if they had a favorable experience, rather than a negative or mediocre one.
Source: Brightlocal
86 Percent Of Customers Would Think About Writing A Review For A Business
Your customers are your most important resource, and it's not just because of the money they invest at your business. If you provide a good experience, they will want to share it.
Source: Brightlocal
Just 44 Percent Of Local Companies Have Claimed Their Google My Business Listing
That's 56 percent of your competition that aren't benefiting from their listing.
While business listings on the significant review platforms are totally free, a surprisingly low number of businesses really utilize them.
Although we now know why consumer reviews are so powerful, a lot of businesses apparently do not.
Source: LsaInsider
When Purchasing Home Electronics, 88% Of Americans Reported That Product Reviews Were The Most Prominent Element
Statistics reveal that reviews were more successful than TV ads at 37%, social media at 23% and display ads at 49%.
Source: Statista
Consumers Might Spend 31 Percent More With A Business That Has Excellent Reviews
Pay attention to this fact. The more detailed other users describe your service or product, the more cash you can charge and consumer review statistics show us exactly how much more.
Source: Martech Zone
74 Percent Of Local Companies Have At Least One Google Review
One review is far from sufficient to enhance your website's SERP ranking.
Taking a look at online rankings data, we discovered that a business requires to have an average of 40 reviews before visitors "Award" it with a star.
Source: Brightlocal
70% Of Consumers Prefer To Discover A Business By Means Of Reviews And Articles, Instead Of Ads
Ads are all well and good, but it deserves attempting a different approach also. Reviews are without a doubt the very best way to find the truth about a service or product.
Source: Statuslabs
More Than Four Negative Reviews About A Company Or Service Might Reduce Sales By 70 Percent
One negative review is enough for 35% of a site's visitors to choose not to purchase. 3 negative reviews can cost a business 59 percent fewer sales.
Of course, they can be compensated by the large number of positive reviews you get.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
Reviews Shared On Twitter Can Help Increase Online Sales By 6.46%
Online review stats show that reviews shared on Twitter, do more to boost sales than those on any other social media platform.
Source: Yotpo
72% Of Clients Won't Take Action Unless They Read Some Reviews
Regardless of how alluring your marketing is, you still need customer reviews. There's no way around it. Customers are still happy to hear you out, but they rely on other people more.
Source: My Testimonial Engine