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A One Star Boost In Score Can Result In A 5% To 9% Boost In Business Profits
Businesses that treat clients well generally prosper, review sites help make sure of that.
Source: Statuslabs
A Lot Of Local Companies Have An Average Of 39 Google Reviews
Individuals like to share their experience after they've gone to a supplier. Online review trends show people choose to comment if they had a positive experience, instead of a negative or mediocre one.
Source: Brightlocal
61% Of Local Businesses Have An Average Score Of 4 Or 5 Stars
Overall two thirds of businesses have outstanding and awesome scores. Just 5% of companies have a rating listed below three stars.
Source: Brightlocal
Positive Reviews Motivate 68% Of Consumers To Use Local Businesses
Because the large bulk of consumers read reviews, you would want yours to be appealing to new customers, right? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
53% Of Customers Anticipate Businesses To Reply Within A Week To Unfavorable Reviews
Online review statistics show that 63% of consumer reviews go on without a reaction. That's too bad, since those companies are losing customers that way.
Source: Review Trackers
Reviews Published On Twitter Can Help Improve Revenues By 6.46%
Online review statistics reveal that reviews shared on Twitter, do more to boost sales than those on any other social media platform.
Source: Yotpo
91% Of Companies Believe The Business's Star Rating Can Determine Whether They Win Or Lose A Potential Team Member
The 86% of businesses question the integrity of online reviews. Nevertheless, they realize the huge effect user rankings have on their business. Unfavorable client or employee reviews can affect 90% of job seekers.
Source: Career Arc
71% Of Millennials Browse Consumer Reviews Of Professional Services
Over half of all individuals in need of an expert service turn to online reviews.
According to online reviews statistics, 59% utilized online reviews to select a medical professional or a lawyer.
Young people (age 18-35) are a lot more likely to employ a professional based upon online reviews. Only 19% of millennials will think about hiring an attorney without any.
Source: Thomson Reuters
Google Accounts For 57.5 Percent Of All Reviews Across The World
As can be anticipated, Google is in the lead, followed by Facebook, TripAdvisor and others.
Here are the online reviews circulation rankings:
Google at 57.5%, Facebook at 19%, TripAdvisor at 8.4%, Yelp with 6.6% and Others with 8.6%.
Source: Review Trackers
Reviews Are The Most Vital Part Of The Purchase Decision For Over 90% Of US Customers
24% of US consumers consider reviews as 'extremely influential'.
To show the importance of online reviews and rankings, did you know that 81 percent of consumers will pay more for a product with reviews and those very same clients are also happy to accept slower shipping times for such items.
Source: Turntonetworks
15 Percent Of Users Do Not Trust Businesses Without Online Reviews
No trust indicates no interactions. 15% of potential consumers won't even consider doing business with a business they can't find opinions about.
Source: Statuslabs
89% Of Buyers Want To Read Reviews Using Their Smart Devices
Be it through an app or a mobile web browser, people today prefer to read reviews on their smart phones.
Source: Statista
Consumer Reviews On Items Are Relied On Almost 12 Times More Than The Manufacturers' Descriptions
Word-of-mouth reviews are miles ahead of the producers' description. People trust other peoples opinions before they ever trust what the producer says. The reason, producers' descriptions are basically ads.
Source: Martech Zone
54% Of Americans Pay The Most Attention To The Typical Star Ranking Of A Local Organization
The star ranking is the first thing consumers see. Still, users take note of other elements as well, like the quantity, recency, length, and belief of reviews. Each of these alone influences more than a 3rd of USA customers.
Source: Statista
98 Percent Of Yelp's Visitors Purchased From A Business They Discovered On The Site
Typically, 142 million customers go to Yelp each month. This is as excellent a time as any if you have not claimed your free Yelp business page.
Source: RevLocal
90% Of Site Visitors Need Less Than 10 Reviews To Form A Viewpoint About A Business
You know what individuals state about first impressions, right?
Users get their first impression of your businesses through reviews. Normally through less than 10 of them.
If you don't have reviews on your site, consider asking your visitors to write one.
Source: Martech Zone
89% Of Consumers Read A Companies Responses To Reviews
Not only do most consumers read the review replies, 30% of them highly value them. Nearly 96% read the responses to their own reviews.
Source: Brightlocal
Only 6 Percent Of Consumers Don't Trust Consumer Reviews At All
According to customer review stats, a massive 19 percent of consumers constantly trust online reviews and never a make a purchase without checking out reviews first.
Source: Statista