61% Of Local Businesses Have A Typical Rating Of 4 Or 5 Stars

Generally 2 out of 3 companies have outstanding and good scores. Just 5% of companies have a ranking below three stars.

Source: Brightlocal

15 Percent Of Buyers Don't Trust Businesses With No Online Reviews

No trust indicates no interactions. 15 percent of prospective clients will not even consider doing business with a business they can't find opinions about.

Source: Statuslabs

91% Of Millennials Have Confidence In Online Reviews As Much As Loved Ones

Online review stats position customers' reviews as the most trustworthy source of recommendations. Online reviews typically bring the exact same weight as advice from loved ones.

Source: Brightlocal

Facebook Reviews Impact More Than 50 Percent Of Consumers' Buying Decisions

Facebook is presently the most popular social network which can likewise influence our buying decisions.

According to social reviews statistics, Facebook impacts the majority of users' purchase decisions.

If it has positive reviews, Facebook reviews stats reveal that 4 out of five users are more likely to rely on a local business.

Source: RevLocal

67% Of Consumers Report Reviews Are A "Extremely Important" Factor When Picking A Solution Provider

When consumers need to select a service provider, reviews have a huge influence on their decision.

Source: DemandGenReport

71% Of Millennials Search Customer Reviews Of Professional Services

Over half of all people in need of a professional service turn to online reviews.

According to online reviews stats, 59% utilized online reviews to select a lawyer or a doctor.

Younger people (age 18-35) are much more inclined to hire a professional based upon online reviews. Just 19% of millennials will consider hiring an attorney without any.

Source: Thomson Reuters

Favorable Reviews Encourage 68% Of Customers To Choose A Local Business

Since the vast majority of customers read reviews, you would want yours to be appealing to new customers, right? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

82 Percent Of Consumers Visit Review Sites Due To The Fact That They Wish To Buy A Service Or A Product And Wish To Get The Truth About Business Product Or Services.

Review sites are places that people go to get the facts about a service, business or item . Since they have actually currently formed a purchase decision, users come. The bulk of them (89%) buy within a week of their visit. And 29% do so within 24 hours.

Source: RevLocal

49% Of Customers Consider The Quantity Of Online Reviews As An Essential Consideration Of Their Purchasing Decision

Customers value not only the quality or nature of the reviews, however they consider their quantity and recency as well.

The share of consumers, who focus on the variety of reviews is currently at 46%.

Source: Brightlocal

United States Consumers Regard "Product Performance" To Be The Most Helpful Information In Product Reviews

They focus on various elements of the shopping experience when people read reviews. However according to online review stats, 60% of them are most interested in the product's performance.

Client satisfaction, product quality and quality with time are the next few considerations for more than 50% of USA customers.

Source: Statista

89% Of Clients Choose To Read Reviews On Their Smartphones

Be it by means of an app or a mobile web browser, consumers prefer to read reviews on their mobile devices.

Source: Statista

54% Of Americans Pay The Most Attention To The Average Star Score Of A Local Company

The star ranking is the first thing consumers see. Still, users take note of other elements as well, like the amount, recency, length, and belief of reviews. Each of these alone influences more than a 3rd of United States consumers.

Source: Statista

95% Of Disappointed Consumers Will Return To A Company If A Company Takes Care Of Problems Rapidly And Efficiently

Consumers do not anticipate you to be perfect. When things go wrong, they do anticipate you to take care of things. If there's absolutely nothing else a business can do to solve an issue, a simple coupon can say "We are sorry" in a more enticing way.

Source: SocialMediaToday

Almost All Customers, Who Use Online Reviews, Read Them Early On In The Purchasing Process

Let's say you wish to purchase a brand-new vehicle and there are several models which fit your requirements. How do you choose the very best one for you? Well, you read online reviews.

With the help of other customers, you quickly choose one that works for you. That's how positive reviews convert customers into consumers.

Source: Consumer Affairs

Customers Might Spend 31% More With A Business That Has Great Reviews

Pay attention to this statistic. The more detailed other users describe your service or product, the more cash you can charge and consumer review statistics show us precisely just how much more.

Source: Martech Zone