82 Percent Of Consumers Go To Review Sites Since They Want To Acquire An Item Or A Service And Want To Get The Facts About Business Product Or Services.

Users come since they have already formed a buying decision. The bulk of them (89 percent) buy within a week of their visit.

Source: RevLocal

One-half Of All Millennial's "Constantly" Read Online Reviews For Companies

Younger individuals know the value of being informed. User-generated material has an unassailable influence on consumers.

They will understand what they've been missing out on if businesses stop to think about the power of customer reviews over millennials. Older individuals are different though, just 6% of individuals aged 55 or older check out reviews.

Source: Brightlocal

A One Star Increase In Ranking Can Result In A 5% To 9% Boost In Business Earnings

Businesses that treat consumers fairly generally prosper, review sites help ensure of that.

Source: Statuslabs

Only 6 Percent Of Consumers Do Not Trust Customer Reviews At All

According to consumer review data, a tremendous 19 percent of customers constantly trust online reviews and never a purchase without checking out reviews initially.

Source: Statista

The Typical Review Length Has Gotten 65% Shorter Since 2010

Currently reviews are much shorter, easier, and more straight to the point. The length of a review in 2019 is equivalent to that of a twitter tweet.

Source: Review Trackers

Google Accounts For 57.5 Percent Of All Reviews World Wide

Google is the clear winner as far as distribution goes, but they are not the only ones in the game.

These the online reviews circulation rankings:

Google at 57.5%, Facebook with 19%, TripAdvisor with 8.4%, Yelp with 6.6% and Others with 8.6%.

Source: Review Trackers

95% Of Unsatisfied Consumers Will Return To A Company If A Company Takes Care Of Issues Rapidly And Efficiently

Customers don't expect you to be perfect. They do anticipate you to remedy things when they go wrong. If there is nothing else a business can do to resolve a concern, a simple coupon can say "We're sorry" in a more enticing way.

Source: SocialMediaToday

86% Of Customers Would Consider Writing A Review For A Business

Your customers are your most important resource, and it's not just because of the money they invest at your business. If you provide a good experience, they will want to share it.

Source: Brightlocal

73 Percent Of Consumers Believe Client Reviews Are More Vital Than Star And Number Rankings

Online review data make it clear people aren't pleased with ratings alone.

Customer reviews make the stats appear more authentic which is what the would-be consumers are looking for. Nearly a third of consumers state composed reviews are the only function that makes them believe the sites' reviews are pertinent and useful.

Source: Fan and Fuel

89% Of Customers Prefer To Read Reviews On Their Mobile Phones

Be it by means of an app or a mobile internet browser, most people choose to read reviews on their phones.

Source: Statista

American Buyers Regard "Product Performance" To Be The Most Valuable Info In Product Reviews

When individuals read reviews, they concentrate on various elements of the shopping experience. However according to online review stats, 60% of them are most thinking about the item's performance.

Customer satisfaction, product quality and quality with time are the next few considerations for more than 50% of USA consumers.

Source: Statista

72% Of Consumers Will Not Take Action Before They Read Some Reviews

No matter how enticing your marketing is, you still require customer reviews. There's no other way around it. Clients are still ready to hear you out, however they trust other people more.

Source: My Testimonial Engine

Customers Might Invest 31 Percent More With A Business That Has Excellent Reviews

Take notice of this fact. The better other users explain your product and services, the more money you can charge and consumer review statistics reveal to us exactly how much more.

Source: Martech Zone

A Lone Business Review Can Lift Its Conversions By 10 Percent

Online review stats reveal user-generated content can do wonders in regards to conversions.

A single review can have an enormous impact on your business.

A hundred reviews can boost your conversion rates by as much as 37%. Two hundred can provide a mind-blowing 44% increase.

Source: RevLocal

Unfavorable Reviews Can Boost Conversion By As Much As 85 Percent

It sounds crazy, however negative reviews can be a positive factor for users to devote more time on your site. According to online review stats, people devote more than five times as long on a site when they read negative reviews.

When there are a mix of negatives and positives, more than two-thirds of users trust reviews more. If there aren't any unfavorable ones, an overwhelming 95 percent suspect censorship or fabricated reviews.

Source: Reevoo

70 Percent Of Customers Need To Read At Least Four Reviews Before They Can Trust A Business

4 reviews may be too few. Many people check out much more reviews to get an idea of how the business is really doing. Don't depend on that statistic alone.

Source: Brightlocal

49% Of Consumers Consider The Quantity Of Online Reviews As A Vital Factor In Their Buying Decision

Customers value not only the quality or nature of the reviews, but they consider their number and recency also.

The share of customers, who take note of the variety of reviews is currently at 46 percent.

Source: Brightlocal