83% Of All Younger People Were Invited To Submit A Review Recently

Of those invited, 80% of consumers did leave a review. Overall, businesses have asked 66% of all consumers to submit a review on their business.

Source: Brightlocal

53% Of Customers Expect Companies To Respond Within A Week To Unfavorable Reviews

Online review statistics clarify that 63% of consumer reviews stay without a reply. That's too bad, because those companies are losing clients that way.

Source: Review Trackers

98% Of Yelp's Browsers Purchased From A Business They Discovered On The Website

Typically, 142 million consumers go to Yelp on a monthly basis. If you have not declared your totally free Yelp business page, this is as excellent a time as any.

Source: RevLocal

Reviews Are The Most Important Part Of The Purchase Choice For Over 90% Of USA Clients

24% of US consumers consider reviews as 'exceptionally influential'.

To illustrate the importance of online reviews and ratings, did you understand that 81 percent of customers will pay more for an item with reviews and those exact same consumers are likewise willing to accept slower shipping times for such products.

Source: Turntonetworks

If It Has Less Than A 4 Star Ranking, More Than Half Of Consumers Will Not Use A Company

This stat is among many that show the value of online ratings. Now that news of customer satisfaction travels this quick, keeping your clients delighted is more important than ever.

57% of customers have searched for companies with more than 4 stars in 2018, which is up from 48 percent in 2017.

Furthermore, 11 percent looked only for organizations with a perfect five star score.

Source: Brightlocal

More Than 4 Negative Reviews About A Company Or Product May Reduce Sales By 70%

One negative review is enough for 35% of a website's visitors to choose not to buy. 3 negative reviews can cost a business 59 percent less sales.

Obviously, they can be compensated by the sheer number of positive reviews you get.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

30% Of Consumers Feel Favorable To A Company Which Responds To Online Reviews

Corresponding with your customers builds their trust. Even something easy like reacting to their comments and reviews can make them feel appreciated.

As you might expect, customers who feel this way are happy to invest more money with a company.

Source: Statuslabs

74% Of Local Businesses Have At Least 1 Google Review

One review is far from adequate to improve your website's SERP ranking.

Looking at online rankings statistics, we learnt that a business requires to have approximately 40 reviews before clients "Award" it with a star.

Source: Brightlocal

Software Reviews Impact Over 98% Of All Buyers

18% of software buyers consider reviews to be a vital factor in the purchase process. Software application reviews have no effect whatsoever on just 2% of consumers. Two thirds of them read more than 6 reviews to make up their mind and 14 percent of them read more than 20 reviews.

Source: Capterra

Just 44 Percent Of Local Businesses Have Claimed Their Google My Business Listing

That's 56 percent of your competitors that aren't taking advantage of their listing.

While business listings on the major review platforms are free, a surprisingly low number of businesses actually utilize them.

Although we now understand why consumer reviews are so powerful, a lot of businesses apparently don't.

Source: LsaInsider

91 Percent Of Millennials Have Confidence In Online Reviews As Much As Family And Friends

Online review statistics put customers' reviews as the most credible source of suggestions. Online reviews normally bring the very same weight as advice from friends and family.

Source: Brightlocal

Customer Reviews On Items Are Relied On Nearly 12 Times More Than The Manufacturers' Descriptions

Word-of-mouth reviews are miles ahead of the manufacturers' description. People trust other peoples opinions before they ever trust what the maker states. The reason, producers' descriptions are basically ads.

Source: Martech Zone

Reviews Published On Twitter Can Boost Online Sales By 6.46%

Online review stats reveal that reviews shared on Twitter, do more to increase sales than those on any other social network.

Source: Yotpo

53 Percent Of Americans Consider Item Reviews And Scores As The Most Important Part Of Online Shopping.

Today's consumers are smart and desire the very best bang for their buck. It's no surprise that they consider checking out reviews as a big part of the buying decision.

Source: Statista

86 Percent Of Customers Would Think About Composing A Review For A Business

Your clients are your most valuable resource, and it's not just because of the cash they spend at your business. If you provide an excellent experience, they will be willing to share it.

Source: Brightlocal

82% Of Customers Check Out Review Sites Since They Want To Purchase An Item Or A Service And Want To Get The Facts About The Businesses Services And Products.

Users come because they have already formed a buying decision. The majority of them (89 percent) purchase within a week of their visit.

Source: RevLocal