70 Percent Of Customers Prefer To Find Out About A Business By Means Of Reviews And Short Articles, Instead Of Advertisements

Advertisements are all well and good, but it deserves attempting a different approach as well. Reviews are by far the very best method to discover the truth about a product or service.

Source: Statuslabs

61% Of Regional Businesses Have An Average Score Of 4 Or 5 Stars

Typically two thirds of companies have excellent and exceptional scores. Just 5% of companies have a rating below 3 stars.

Source: Brightlocal

77% Of Clients Don't Rely On Reviews That Are Older Than 3 Months

Consumers don't care how great your product or service was in the past. Part of why online reviews matter is due to the fact that they are relevant and fresh.

Customers know businesses lose their touch all the time, which is why most of them regard older reviews unimportant.

It is for this reason that businesses ought to be constantly asking for reviews.

Source: Statuslabs

91% Of Millennials Trust Online Reviews As Much As Friends And Family

Online review statistics put customers' reviews as the most credible source of suggestions. Online reviews usually carry the same weight as advice from family and friends.

Source: Brightlocal

Only 6 Percent Of Customers Do Not Trust Customer Reviews At All

According to consumer review data, a tremendous 19% of consumers constantly trust online reviews and never a make a purchase without reading reviews initially.

Source: Statista

15 Percent Of Visitors Do Not Trust Businesses Without Having Online Reviews

No trust implies no interactions. 15% of possible consumers will not even think about working with a business they can't discover opinions about.

Source: Statuslabs

The Typical Review Word Count Has Become 65% Shorter Since 2010

As of late reviews are much shorter, easier, and more straight to the point. The word count of a review in 2019 is typical to that of tweet on twitter.

Source: Review Trackers

A Single Business Review Can Lift Its Conversions By 10%

Online review statistics reveal user-generated content can do miracles in terms of conversions.

A single review can have a substantial effect on your business.

A hundred reviews can increase your conversion rates by as much as 37 percent. 2 hundred can supply an astonishing 44% increase.

Source: RevLocal

30% Of Clients Feel Positive About A Company Which Reacts To Online Reviews

Communicating with your consumers develops trust. Even something as basic as responding to their remarks and reviews can make them feel valued.

As you may anticipate, customers who feel this way are going to spend more money with a business.

Source: Statuslabs

If They Were Asked, 77% Of Clients Would Definitely Give A Review

More than a 35% would submit a review to notify others about their customer encounter and 24% would most likely direct their review to the company itself.

Over a 26% would want to leave a review to assist other people with their decision making process.

Source: Podium

The Majority Of Local Businesses Have Approximately 39 Google Reviews

Individuals like to share their experience after they've visited a supplier. Online review trends reveal people choose to comment if they had a positive experience, instead of a negative or average one.

Source: Brightlocal

Online Reviews Affect 67.7% Of Consumer Purchasing Decisions

More than two-thirds of consumers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.

Source: Moz

73 Percent Of Customers Think Written Reviews Are More Crucial Than Star And Number Scores

Online review data make it clear individuals aren't satisfied with scores alone.

Customer reviews make the stats appear more genuine which is what the would-be clients are searching for. Nearly a third of customers say composed reviews are the only feature that makes them believe the websites' reviews are pertinent and helpful.

Source: Fan and Fuel

95% Of Disappointed Customers Will Return To A Company If A Business Manages To Resolve Issues Rapidly And Efficiently

Consumers don't expect you to be perfect. They do anticipate you to take care of things when they go wrong. If there is nothing else a company can do to resolve a concern, a simple coupon can say "We are sorry" in a more appealing way.

Source: SocialMediaToday

Online Product Reviews About An Item Can Increase Its Conversion Rate By An Incredible 270 Percent

User review statistics reveal the purchase probability for a product with 5 reviews is 270% higher than the same item without reviews.

Source: Spiegel Research Center

Almost All Customers, Who Utilize Online Reviews, Read Them Early In The Purchasing Process

Let's say you wish to buy a brand-new vehicle and there are several models which fit your requirements. How do you choose the best one for you? Well, you read reviews.

With the help of other customers, you manage to decide on one that works for you. That's how positive reviews convert customers into clients.

Source: Consumer Affairs

89% Of Clients Review A Companies Feedback To Reviews

Not only do most clients check out the review replies, 30% of them hold them in high regard. Nearly 96% read the replies to their own reviews.

Source: Brightlocal

49% Of Customers Consider The Quantity Of Online Reviews As An Important Consideration Of Their Buying Decision

Consumers value not only the quality or nature of the reviews, but they consider their quantity and recency also.

The share of clients, who take notice of the variety of reviews is presently at 46%.

Source: Brightlocal